Critical Account Manager for HPE Networking leading technical and business collaboration for critical accounts. Ensuring customer satisfaction and business continuity through effective teamwork and communication strategies.
About the role
- Analista de Parcerias supporting clients and managing partnership point programs in agribusiness software company. Aiming to ensure satisfaction and meet expectations.
Responsibilities
- Management, monitoring and continuous updating of Aliare’s portfolio within industry incentive programs;
- Guidance to the commercial team and clients regarding procedures and redemptions in the incentive programs;
- Points simulations for Aliare solutions for the commercial team and clients;
- Direct assistance to clients for completing redemptions and support to the finance team;
- Monitoring and control of customer orders until they are invoiced;
- Validation and submission of referrals received from partners to the commercial team (Indicali Partners);
- Tracking and follow-up on closing of leads generated by partners;
- Validation and release of rewards to referring partners according to achievement of targets established in the internal referral program;
- Validation and monitoring of monthly invoicing of revenue originating from partners;
- Proactive outreach to clients assisting with contract renewals via point redemptions (billing support).
Requirements
- Strong verbal and written communication skills;
- Experience in customer or partner service and relationship management;
- Basic to intermediate Excel skills;
- Preferred: Knowledge of agribusiness and previous experience with relationship and loyalty programs; familiarity with CRM tools.
Benefits
- National Health Plan
- National Dental Plan
- Life Insurance
- Flexible Benefits (Meal/Food)
- Transportation Voucher
- Commuting allowance / Home office allowance
- Corporate University
- Annual performance-based awards
- Employee referral bonus
- Long-service awards
- Gift for employees’ newborn children
- Birthday gift
- Office with a game room, fully equipped kitchen, and afternoon snacks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Sales Account Manager responsible for managing accounts and prospecting new business in Winchester, Virginia for Uline. Delivering quality products and service to businesses across industries.
Sales Account Manager responsible for managing existing accounts and prospecting new business at Uline in Vancouver, BC. Delivering quality products and exceptional service to clients across all industries.
Account Manager responsible for managing OEM and MRO customers in Kolkata. Focused on retaining business through customer requirements and technical support.
Account Manager Trainee providing technical and administrative support in the insurance industry. Managing policies, client relations, and supporting underwriting processes in a team - oriented culture.
Commercial Lines Account Manager working with clients to understand coverage requirements and ensure policies meet their needs. Involves managing accounts and collaborating across teams for compliance and retention.
Personal Lines Account Manager responsible for servicing and maintaining client relationships in Ft. Lauderdale. Ensure high quality of service and profitability for Personal Lines accounts.
Business Relationship Manager nurturing client partnerships in the agricultural sector. Managing a diverse portfolio with a focus on lending solutions and client satisfaction.
Veterinary Relationship Manager at Covetrus focusing on sales growth and customer relationship management. Responsible for optimizing adoption of products in assigned veterinary accounts.
Account Manager responsible for market exploration in SEA and South Asia at Envalior. Collaborating across territories to grow business and deliver on key objectives.