Hybrid Client Solutions Manager

at Aleph Group, Inc

• Job title: Client Solutions Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Belgrade, Serbia

About the role

• Client Solutions Manager supporting digital advertising efforts, building relationships, and managing campaigns for clients in Belgrade. Driving measurable business results and ensuring exceptional customer experiences.

Responsibilities

• Build, manage, and grow strong relationships with existing business clients
• Assist in onboarding new strategic clients and guide them through campaign setup and activation
• Own campaign performance across Microsoft advertising
• Conduct account audits, analyze performance data, and deliver actionable optimization recommendations
• Provide strategic guidance based on analytics, market trends, and business objectives
• Identify opportunities for upselling and upscaling campaigns
• Serve as a subject matter expert in search and performance advertising
• Deliver regular performance reporting and proactive insights
• Resolve client issues efficiently and implement solutions that prevent recurrence
• Contribute to scalable account management processes and operational excellence
• Work cross-functionally with product, operations, and performance teams
• Maintain continuous product and industry knowledge

Requirements

• 3-4 years of experience in Digital Advertising / Client Success or Performance Marketing
• Preferable Hands-on experience managing and optimizing Google Ads or Microsoft campaigns.
• Strong analytical mindset with the ability to interpret data and provide strategic recommendations
• Familiarity with tracking and attribution
• Experience conducting campaign audits and driving optimization strategies
• Proven ability to identify growth opportunities and support revenue expansion
• Experience working in or with advertising agencies is highly preferred
• Exposure to B2B marketing strategies is a strong advantage
• Solid knowledge of online advertising, analytics, and digital performance metrics
• Structured, detail-oriented, and able to manage multiple cross-functional projects
• Strong communication skills in English (both written and verbal)
• Positive, proactive attitude with a solutions-oriented mindset.

Benefits

• We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
• Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
• Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
• We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
• Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
• At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.