About the role

Pre-Sales role at Alan enhancing sales for a healthcare partner. Focused on supporting sales team and customer needs with expertise and insights.

Responsibilities

Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools;
Listen and understand prospects’ needs and work internally on how Alan can address them best;
Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities;
Participate to RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts;
Join the customer acquisition journey to evangelize our services and products;
Act as voice of the customer feeding Alan’s platform roadmap;
Prepare handover for delightful customers’ onboardings;
Eventually coordinate the most complex customer onboardings leveraging your unique knowledge of the customer’s requirements and specificities.

You have at least 5+ years of experience working in a SaaS environment;
You are highly experienced in end-to-end procurement projects (buyer or supplier side) with involvement in RFI’s, RFQ’s and RFP’s;
You have a talent for quickly getting to the root cause of customers concern through active listening and requirements elicitation;
You are assertive and know how to handle objections in a complex environment;
You master the art of pitching a product with transparency and without overselling its capabilities;
You have the ability to break down complex issues and identify product gaps to define the best product solutions;
You thrive at high level stakeholders’ management;
You excel at prioritizing tasks while living up to commitments;
You love teamwork and are always eager to learn and grow;
You are fluent in both French and English;

Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
Flexible vacation policy and flexible working hours. Organize your time as you wish.
Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
Transport. Country-specific commuter benefits.
Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential.
Parental leave. Extended parental leave for all new parents, for permanent contracts only.