Customer Assistance Specialist providing high quality customer service for PPD clinical research team. Documenting interactions and processing medical requests while maintaining knowledge of policies.
About the role
- Analista de Comunicação Interativa for AVON/NATURA enhancing internal meetings using interactive platforms and data analytics.
Responsibilities
- Set up and operate interactive activities, polls, quizzes and other digital interactions.
- Create integrations and automations between Google Slides, Google Sheets and engagement platforms.
- Monitor metrics, analyze results and produce performance and engagement reports.
- Collaborate with creative and strategic teams to enhance the meeting experience.
- Anticipate and resolve technical issues during activations.
- Identify opportunities for improvement and propose optimizations to workflows and processes.
Requirements
- Previous experience with interactivity platforms (e.g., Kahoot, Mentimeter, Typeform, Woobox or similar).
- Proficient in Google Slides and Google Sheets.
- Analytical, detail-oriented and proactive.
- Ability to design and implement flows, integrations and automations.
- Strong communication skills and logical reasoning.
Benefits
- Additional benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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