Senior Product Manager leading growth strategy for small businesses at Aircall. Driving user acquisition and onboarding optimization for B2B SaaS platform.
Responsibilities
Own the “Growth for Small Businesses” product scope, driving the long-term vision and strategy to ensure world-class onboarding and product-led growth across all regions.
Lead a squad of engineers working on onboarding flows, self-serve billing, and in-app adoption systems to deliver measurable improvements in user conversion.
Leverage product analytics, conversion funnels, and user behavior data to identify growth opportunities and drive decisions that directly improve activation rates, churn, and seat expansion.
Own every part of the product that impacts the small business lifecycle, including: first-run experience, trial-to-paid conversion, self-serve plan upgrades, and automated feature discovery.
Partner with Sales, Marketing, and CX leadership to align on long-term acquisition initiatives and ensure Aircall delivers consistently exceptional value from day one.
Drive product-led improvements to reduce time-to-value, enabling users to self-configure their workspace and proactively discover growth tools through clear insights and automated guidance.
Requirements
5+ years of Product Management experience, with a strong track record of using analytics to drive significant product growth outcomes.
Deep experience working on B2B SaaS products, ideally on growth, onboarding, or self-serve monetization domains.
You have successfully led the delivery of multiple complex, cross-functional product initiatives, and monitored their impact on user acquisition, retention, or expansion.
You’re empathetic and know how to align engineering, CX, data, and leadership around a clear, compelling growth roadmap.
You think clearly, communicate with precision, and know how to break down complex user journeys into actionable product plans.
You are fluent in English (Spanish, Portuguese, or French is a plus).
Benefits
Competitive salary package & equity
Medical, dental, and vision insurance is 100% covered
401k plan with company matching!
Unlimited PTO — take the time you need to come to work feeling great!
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