Commercial Operations Specialist processing complex mortgage and commercial loans for American AgCredit. Ensuring compliance and providing customer service while working closely with team members and external partners.
Responsibilities
The Commercial Operations Specialist is responsible for processing and servicing loans within their portfolio, including complex mortgage and commercial loans and servicing actions to expedite credit delivery in the Commercial Banking group.
Analyzes and interprets entity documentation and trust certifications to determine signer authority and documentation required for each transaction, which may involve multiple and various types of entities.
Ensures loan documentation meets all regulatory and legal requirements.
Answers borrower inquiries, initiates correspondence, and prepares and monitors reports.
Provides a positive customer experience while working closely with internal customers throughout American AgCredit’s footprint and external customers, including third parties such as title companies and other financial institutions.
Requirements
AA/AS degree with emphasis on business or high school diploma with 3-5 years’ experience performing technical duties in the financial industry or related field
Bachelor’s degree preferred
Licensure/Certification: Notary Public Commission or completion of requirements within six months of hire
Ability to interpret and apply policies and procedures
Demonstrated ability to generate highly accurate work
Demonstrated analytical skills to evaluate, prioritize and categorize data in various formats
Exceptional written and oral communication skills
Exceptional interpersonal skills
Proficient in the use of PC, including e-mail, word processing and electronic spreadsheet
Ability to work on tight time constraints, problem solve, negotiate deadlines, and perform multiple tasks simultaneously
Benefits
Commitment to agriculture and the communities we serve
Family friendly work environment
Investment in employee development
Medical, Dental and Vision coverage
Outstanding 401k – automatic 3% employer contribution, plus match up to 6%
Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time)
Competitive Incentive Compensation Plan
Disability & Life Insurance
Employee mental, physical, and financial wellness programs
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