Senior Product Designer II shaping experience strategy for the Coach platform supporting multiple initiatives. Collaborates with Product and Engineering to solve complex design problems.
About the role
- UX Designer focusing on clear, human-centered experiences for internal users. Collaborating with cross-functional teams on innovative workflows in a regulated environment.
Responsibilities
- Design user‑centred workflows and interfaces that support internal users in complex service tasks
- Translate policies, processes, and rules into clear, usable experiences within low-code or configuration driven systems
- Collaborate closely with product owners and engineers to design within real‑world constraints
- Improve and extend existing UI patterns, design systems, and configurable components rather than creating one-off solutions
- Design AI‑assisted and agent‑supported flows that feel understandable, trustworthy, and human
- Apply context‑aware thinking so experiences adapt to role, task, and situation
- Create user flows, wireframes, and high‑fidelity prototypes
- Take part in discovery, user research, and feedback cycles to continuously improve the product
- Contribute to emerging design practices around AI, agentic experiences, and responsible design
- Have some fun along the way
Requirements
- Experience in UX or product design through education, placements, internships, or commercial work
- A portfolio showing clear problem‑solving, structured thinking, and user‑cented decisions
- Good written and verbal communication skills
- Confidence engaging with users and stakeholders
- Working knowledge of design and prototyping tools (e.g. Figma or similar)
- Comfort designing within existing systems, patterns, and constraints
- A collaborative mindset and ability to work well in cross‑functional teams
- Comfort designing within systems where behaviour is driven by rules, configuration, and reusable components
- Curiosity, adaptability, and a willingness to learn
- Bachelor’s degree, preferably in a digital design related subject. Comparable commercial experience may also be considered
- Candidates should reside in Northern Ireland with the relevant Right To Work visa.
Benefits
- Professional development
- Opportunities to work with emerging technologies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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