Billing Specialist responsible for issuing invoices and managing billing processes for Adistec in Brazil. Assist clients with invoice inquiries and collaborate with internal teams to ensure accurate billing procedures.
Responsibilities
Responsible for issuing Merchandise and Service Invoices for standard operations, following internal procedures and guidance from the tax department.
The primary focus will be on issuing merchandise invoices (tangible goods); service invoices will be issued only on a seasonal or occasional basis.
Must work autonomously, ensuring correct tax classification and compliance with current legislation.
Fiscal documents will be issued through the ERP system and, when necessary, manually using an issuer tool.
Approximately 80% of issuance will be sales invoices for merchandise; the remainder will cover other operations such as demonstrations, inter-branch transfers, consignments for exchange, bonuses, and other operation types.
Includes analysis of the Service Order and Sales Proposal to ensure the correct document issuance date and payment method (installments, cash, cashier's check, account credit, etc.).
Provide support to end users and resellers regarding billing matters, such as invoice adjustments, re-invoicing, cancellations, due dates, and general guidance.
Invoice Preparation and Issuance: Generate and send invoices to customers, ensuring billing information is accurate and complete.
Discrepancy Resolution: Investigate and resolve any issues or errors that arise in the billing process.
Customer Interaction: Communicate with customers to clarify invoice questions and resolve disputes, ensuring a positive relationship.
Interdepartmental Collaboration: Work closely with other teams such as Sales, Customer Service, and Accounts Receivable to ensure billing procedures are accurate.
Record Keeping: Maintain complete and accurate billing records for regulatory compliance and analysis.
Data Analysis: Analyze billing data to identify trends, errors, and improvement opportunities, and prepare reports for management.
Requirements
Knowledge and practical experience with RICMS to clearly identify operation codes, tax situation codes, NCM and correlations, rates, base reduction and tax incentives (guidance and specifics will be provided).
Familiarity with legislation and the nature of IPI, ISS, PIS and COFINS to ensure correct issuance of fiscal documents.
Ability to read XML files to identify potential inconsistencies and errors.
Basic understanding of withholding taxes on federal taxes for services.
Ability to identify customer tax registration status (taxpayer, non-taxpayer, exempt) for correct taxation.
Experience with DIFAL and, occasionally, ICMS-ST is desirable.
Benefits
Flexible Meal Allowance (Swile) card - R$ 52.00 per day
Commuting allowance via Flexible Mobility (Swile) card - home-to-work route R$ 280.00 per month or Parking
Health Plan: Omint SC2 - 100% paid for the employee and 70% for dependents
Dental Plan: Care Plus - optional and paid by the employee
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