Commercial Lines Construction Account Manager responsible for service and marketing in construction accounts. Collaborating with the sales team for client support and retention.
Responsibilities
Interact with clients to address all servicing needs
Processing of policies, endorsements, and audits
Enter policy data into our client management system
Order loss runs for re-marketing accounts
Become proficient in carrier web-sites for quoting when remarketing an account or adding additional lines of coverage
Keep your desk and files organized at all times
Perform superior customer service at all times
Properly utilize the management system to keep track of all pending items
Communicate with carriers for all underwriting matters, audits, endorsements, carrier recommendations, etc.
Expedite certificates of insurance if CSR team is short staffed and client needs immediately
Run MVRs and update driver lists when required
Prepare renewal rating quotes, based on applications
Process and issue binders
Attend agency and department meetings as well as training/education classes and sessions (both within the agency and outside the agency as directed)
Requirements
Commercial insurance industry experience and/or demonstrated ability to successfully handle complexities of job, required
Experience working with Construction risks highly preferred
Excellent business skills, required
High school diploma or the recognized equivalent, required
Relevant insurance licensing
Computer skills necessary to perform the essential functions of the job (i.e., spreadsheets, database, word processing and insurance software), required
Benefits
Comprehensive medical insurance, dental insurance, and vision insurance
life and disability insurance
fertility benefits
wellness resources
paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
commuter benefits
employee discount programs
Paid maternity leave and paid paternity leave (including for adoptive parents)
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