Account Manager responsible for managing daily client service needs in Property & Casualty brokerage. Handling renewals, claims management, and communication with clients and producers.
About the role
- Account Manager responsible for building customer relationships and developing sales strategies in Stuttgart. Focusing on customer satisfaction and identifying new sales opportunities.
Responsibilities
- Build and maintain customer relationships to ensure satisfaction and identify new sales opportunities
- Proactively respond to customer inquiries and complaints to resolve issues quickly
- Support the development and implementation of sales strategies to achieve revenue targets
- Identify and acquire new customers and business opportunities
- Conduct sales meetings, product presentations, prepare proposals, and negotiate contracts
- Analyze market and competitor data to identify trends and opportunities
- Prepare sales reports and support forecasting and budget planning
- Collaborate with the marketing team to develop sales promotion initiatives
- Support the senior sales team with key accounts and complex projects
- Participate in internal meetings and training to further develop skills
Requirements
- Degree in Business Administration, Marketing, Communications or a comparable field
- Initial professional experience in sales or account management, ideally in the IT or telecommunications sector
- Strong communication skills and negotiation ability
- High customer orientation and a confident demeanor
- Independent, proactive and goal-oriented working style
- Team player and flexibility
- Very good German and English skills, both written and spoken
- Proficient with MS Office and ideally experience with CRM systems such as Salesforce
Benefits
- Flexible working hours with the option to work from home to ensure a healthy work–life balance
- Support for internal and external training and development opportunities so we can learn and grow together
- The option to take a sabbatical
- Company health management because you matter to us (including on-site massage services)
- Employee cafeteria, meal subsidies and free beverages
- Employee parking
- Social intranet to stay informed and connected
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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