Service Desk Analyst ensuring efficient technical support delivery at Ki's agile team. Log and resolve service requests while focusing on user satisfaction and team collaboration.
About the role
- Compassionate BCBA supporting ABA services with a person-centered approach in a hybrid position. Collaborating with families and clinical teams in a holistic environment.
Responsibilities
- Functional Behavior Assessment (FBA).
- Design individualized behavior programs.
- Maintain consistent, reliable schedule with clients.
- Provide direct services to client as needed.
- Provide on-going support to families and clinical team members.
- Ensure implementation of programs according to company standards of excellence.
- Collaborate closely with BCBA colleagues.
- Report to the Assistant Clinical Director of ABA.
Requirements
- Masters degree in applied behavior analysis, psychology, sociology, or related field.
- Board Certified Behavior Analyst.
- Two (2) years minimum experience in providing ABA services.
- Demonstrated experience and skills in team leadership.
- Ability to independently and repeatedly lift, move, and carry objects weighing up to 50 lbs.
- Ability to interact with clients, including but not limited to; bending, twisting, and moving quickly.
- TB, background checks and clearance, infant/child CPR and First Aid certification will be required.
Benefits
- Health Insurances
- Vision Insurance
- Dental Insurance
- Life Insurance
- Professional Development Programs
- Paid Time Off
- Paid Holidays
- 401K Plan
- Bonus Program
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