Customer service agent handling calls for mobile clients, providing support and generating service offers. Role involves direct client interaction to ensure excellent service standards.
GA
Hybrid Call Center – Turno mañana, Presencial y Remoto, Llamadas entrantes
Posted 2 months ago
About the role
- ATC Cross Selling Advisor receiving calls from Entel Chile users, solving inquiries and closing sales for mobile or home products. Join our team at Impulsa A365 offering hybrid work arrangement.
Responsibilities
- Recibir llamadas de usuarios Entel Chile y atender dudas, consultas para después ofrecer un producto móvil u hogar y cerrar una venta.
Requirements
- Experiencia de 3 meses en cross selling, ventas, atc, cobranzas, etc por call center.
- Disponibilidad de trabajar 8h + 1h break en un rango AM y descansar un día rotativo semanal.
- Facilidad de trabajar 1 mes presencial en Magdalena del Mar y luego desde casa hibrido (remoto 3 semanas y presencial 1 semana).
- Tener PC/Laptop para capacitaciones remotas y gestión hibrida al 2do mes.
Benefits
- Excelente clima y estabilidad laboral.
- Ingreso a planilla completa desde la firma de contrato.
- Bono de indicadores hasta S/. 380 mensual.
- Bono de Bienvenida S/. 100.
- Bono de capacitación.
- Capacitaciones remotas.
- Comisiones ilimitadas.
- Asignación familiar S/. 113 mensual (solo para PPFF).
- Beneficios corporativos con instituciones de salud, entretenimiento y educación.
- Línea de carrera con solo 3 meses de permanencia.
- Pagos quincenales y puntuales en el banco de tu preferencia.
- 2 gratificaciones anuales.
- CTS.
- Vacaciones pagadas.
- Seguro de salud para ti y tus familiares derechohabiente.
- Capacitaciones y mentorías constantes de parte de la operación de Entel, acompañamiento frecuente del área de formación y calidad.
- Programa de incentivos SER+, reconocimientos semanales y mensuales.
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