Customer service representative responsible for handling mobile client inquiries and providing excellent service in Lima. In the call center with a full - time contract and a hybrid work setup.
GA
Hybrid Call Center Telecomunicaciones, Fijo1130, Bonos, Capacitaciones Pagadas, Incentivos, Bono y Planilla Completa
Posted 2 weeks ago
About the role
- Asesor telefónico de Atención al Cliente para Entel Chile que recibe y gestiona llamadas. Se requiere trabajo híbrido y disponibilidad para capacitación presencial.
Responsibilities
- Recibir llamadas de usuarios Entel Chile y atender dudas, consultas, quejas o reclamos.
Requirements
- Experiencia de 3 meses en atención al cliente por call center.
- Disponibilidad de trabajar 8h + 1h break en un rango 10:00a.m. a 9:00p.m. y descansar un día rotativo semanal.
- Facilidad de trabajar 1 mes presencial en Magdalena del Mar y luego desde casa híbrido (remoto 3 semanas y presencial 1 semana).
- Tener PC/Laptop para capacitaciones remotas y gestión híbrida al 2do mes.
Benefits
- Ingreso a planilla completa desde la firma de contrato.
- Bono de indicadores hasta S/350.00
- Tarjeta Sodexo
- Bono de capacitación.
- Capacitaciones híbridas (Importante tener herramientas para capacitación).
- Asignación familiar S/. 113 mensual (solo para PPFF).
- Beneficios corporativos con instituciones de salud, entretenimiento y educación.
- Línea de carrera con solo 3 meses de permanencia.
- Pagos quincenales y puntuales en el banco de tu preferencia.
- 2 gratificaciones anuales, CTS, vacaciones pagadas, seguro de salud para ti y tus familiares derechohabiente.
- Capacitaciones y mentorías constantes de parte de la operación de Entel, acompañamiento frecuente del área de formación y calidad.
- Programa de incentivos SER+, reconocimientos semanales y mensuales, y mucho más!
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