backend-engineer

Cellulant is a leading payments company in Africa, focusing on providing a seamless digital payments platform for businesses across the continent. They offer a one-stop-shop payments gateway that allows businesses to collect payments both online and offline through a single API. Their platform enables payments using mobile money, local and international cards, or directly from bank accounts. Cellulant's extensive network includes partnerships with major mobile money operators and over 210 connected banks across Africa. With a significant transaction volume, and commitment to fostering digital payment solutions in Africa, Cellulant plays a crucial role in transforming how payments are handled globally and locally.

Cellulant is a leading Pan African payments company that provides locally relevant and alternative payment methods for global, regional and local merchants. 

Cellulant provides a single digital payments platform – named Tingg- addressing the complex payments needs of businesses. Tingg makes it easy to collect and make payments across multiple payment methods in different currencies, with the best customer experience for any business looking to digitise their payments.

Today, Cellulant has an office presence in 18 African countries with a payments platform connecting thousands of businesses with 154 payment options across 35 countries. The platform powers payments for 220M consumers on a single inclusive network allowing for interoperability across Africa.


Cellulant

• Delivering complete features and maintaining existing ones
• Design and implement scalable distributed systems using Kubernetes, Docker, and other tools in the Cloud Native landscape
• Build configuration and deployment assets required to deploy and run the distributed applications
• Work with the frontend and API engineers to define RESTFul API Specifications
• Creating self-contained, reusable, and testable microservices and components
• Participating in Sprint planning and tracking work items
• Work well with technical and non-technical people to deliver high-value results
• Ensure that all written code and architecture is high quality, scalable, and performant
• Take initiative in refactoring and keep things simple
• Take full ownership of a feature set, from the first discussion to going live
• Using test-driven development to write well-tested code
• Fixing bugs fast and taking your time to solve hard problems well
• Prototyping new ideas to help with initial feature definition, participating in architecture and code reviews
• Ability to communicate with team members and stakeholders - especially in writing

Senior Software Engineer – Backend

Senior Software Engineer developing backend applications for Cellulant, leading design and operations of mission-critical applications. Engaging with cross-functional teams to deliver high-value results in financial technology.

business-development-rep

• Develop growth strategy for the proxy business in Zambia
• Identify new business opportunities, sectors, and customer segments for existing business
• Set and achieve revenue, client acquisition, and market share targets
• Monitor market trends, competitor activity, and regulatory developments
• Build and maintain strong relationships with key clients and stakeholders
• Negotiate contracts, pricing, and service agreements
• Act as the primary local point of contact for major accounts
• Establish partnerships with local businesses, service providers, regulators, and agents
• Coordinate local operations to ensure smooth delivery of proxy services
• Prepare regular reports on sales, growth, market insights, and risks

Business Development Manager

Business Development Manager driving growth and partnerships for Cellulant's proxy business in Zambia. Establishing strong client relationships and coordinating local operations for success.

marketing

Greenlight Planet is a company that has transitioned to the brand Sun King. It specializes in designing, distributing, installing, and financing solar energy solutions, specifically for the 1.8 billion people without reliable electricity access. The company provides a range of solar products, such as lanterns, home systems, and AC electricity systems, to meet diverse power needs across Africa and Asia. Sun King's solutions facilitate off-grid power access, offering reliable and sustainable energy alternatives to traditional power sources. The company operates on a global scale, including in regions such as East Africa, South Asia, and Oceania, and also provides pay-as-you-go financing options to make solar energy more accessible and affordable.

Powering access to brighter lives in Africa, Asia, and beyond

Greenlight Planet

• Work closely with the Global PAYG Marketing Manager to translate the strategic PAYG plan into in-country strategic and executional plans.
• Develop and execute integrated marketing campaigns to drive awareness and sales of PayGo phones.
• Create compelling product messaging, digital content, promotional materials, and sales tools for field teams.
• Enable product launches, internal and customer-facing promotions, and market activations.
• Monitor market trends, customer behaviour, and activity from industry players to inform marketing strategies.
• Work closely with Sales, Product, Customer Care, Programs Optimization, and external partners to ensure marketing initiatives are aligned and impactful.
• Assess campaign performance and provide insights for continuous improvement.

Senior Marketing Associate – PAYG Phones

Senior Marketing Associate driving marketing initiatives for smartphone portfolio. Focus on brand visibility, demand generation, and customer engagement.

security-engineer

• Architect, deploy, and maintain cloud-native security controls across AWS environments
• Implement and optimize CSPM, CIEM, CWPP, CDP, and container security tools
• Define/Enhance secure cloud patterns for compute, network, storage, IAM, secrets management, and multi-account strategies
• Build/enhance and enforce least-privilege IAM policies, service roles, and credential lifecycle management
• Support cloud hardening (OS-level and service-level), encryption, key management (KMS), and network segmentation
• Perform threat modeling, secure code reviews, architecture reviews, and security assessments across multiple codebases
• Partner with engineering teams to continually embed security into SDLC, CI/CD pipelines, and DevSecOps workflows
• Secure APIs, microservices, backend services, and distributed systems using best practices and industry frameworks
• Enhance secure coding standards, patterns, and reusable security modules
• Support API security design, testing, and governance across internal and external integrations
• Perform security reviews for REST, event-driven, and payment-processing APIs
• Ensure strong authentication (OAuth2, OIDC, mTLS) and secure token design
• Harden and secure workloads, containers, and orchestration platforms (Docker, Kubernetes)
• Review/enhance runtime detection & response (EDR/XDR) for cloud-native environments
• Ensure secure configurations, kernel-level protections, logging, and monitoring
• Automate cloud and application security tasks using Python, Bash, Terraform, CloudFormation and/or CI/CD workflows
• Develop automated guardrails, policy-as-code, and security-as-code pipelines
• Support the SOC team to develop and maintain security detection rules, alerts, and response playbooks
• Perform deep technical investigation of cloud, application, and API security incidents
• Collaborate with the SOC team to improve signals, automate responses, and reduce MTTD and MTTR
• Ensure alignment with PSP security requirements including PCI DSS and BFSI-grade controls
• Support security testing, continuous monitoring, and continuous assurance for payment platforms
• Partner with the Infosec GRC team during audits, pentests, and regulatory assessments
• Advise product, engineering, and DevOps teams on secure architectures and design choices
• Provide training and champion a “secure-by-default” engineering culture
• Operate as a senior technical security expert without direct managerial responsibilities

Senior Engineer – Cloud & Application Security

Cloud Security & Application Security Engineer at Cellulant enhancing security across cloud-native platforms and applications. Working in a hybrid role to support a leading payment service provider in Africa.

it-support

• Review portfolio performance to identify customers showing early signs of repayment difficulties through data review and direct field engagement.
• Track portfolio risk indicators and ensure timely escalation and visibility.
• Produce consistent and accurate portfolio performance and risk indicator reports.
• Monitor regional, area, and product-level trends and recommend corrective actions to address emerging risk exposures.
• Carry out internal reviews to identify gaps across credit-related processes, including underwriting, collections, onboarding, repossession, and customer detail updates.
• Confirm alignment with internal policies and regulatory requirements.
• Document findings clearly and outline practical risk mitigation actions.
• Apply preventative collection approaches, including KYC and onboarding practices that enhance customer quality.
• Design and roll out field-informed collection approaches in partnership with field teams to improve recovery outcomes.
• Evaluate existing policies and their portfolio impact, proposing updates informed by market conditions and field insights.
• Oversee field pilots to ensure they are tracked, documented, and measured against defined success criteria through engagement with relevant teams.
• Ensure reported fraud cases are reviewed promptly and resolved within established timelines.
• Compile structured field reports covering data summaries, operational observations, and process documentation.
• Maintain consistency and accuracy in risk and portfolio performance reporting.
• Conduct market and sector research and translate findings into recommendations that strengthen Sun King’s market position across sales and collections.


Credit Manager – PayGo Phones

Credit Manager overseeing credit and related risk areas within the PAYGo business in Zambia. Maintaining effective credit risk controls and operational practices to strengthen portfolio quality and regulatory adherence.

product-operations

• Oversee Product Functionality: Ensure seamless day-to-day operations of current products by managing configurations and expertly addressing change requests.
• Shape Product Development: Create comprehensive documentation, including use cases, flowcharts, mock screens, and PRDs, to guide development based on business, user, functional, non-functional, and system requirements.
• Manage Product Rollouts: Orchestrate the launch of new products, features, and automations while effectively resolving stakeholder queries and issues.
• Resolve Technical tasks: Proactively monitor technical issues raised by the field team, raise tickets for identified bugs, and partner with internal teams for swift resolution.
• Drive Efficiency: Streamline business processes through automation using tools like Zapier, Google Scripts, and other innovative solutions.
• Partner across teams: Partner effectively with cross-functional groups and provide valuable assist to the product manager throughout the entire product lifecycle, from design to development to launch.
• Ensure Quality Standards: Conduct rigorous testing of applications, solutions, and web panels at various stages of the lifecycle to ensure exceptional quality.


Product Operations Associate – Enterprise Products

Product Operations Associate at Sun King in Lusaka, Zambia, collaborating on tech-enabled solutions. Overseeing product operations and managing rollouts in a hybrid environment.

sales


- Recruit, Train and onboard of new phone selling agents specialised in selling Sun King phones or any other available brands with the assistance of Area Trade Developers.
- Maintain an engaged base of phone selling agents as per set weekly, monthly and yearly goals.
- Help develop specific agents categories managing them to scale.
- Achieve set Revenue goals on number of units of phone sold by month and year.
- Meet the separate specific set phone model goals driving unique sales strategies aimed at growing each phone segment or model.
- Maintain minimum agent productivity targets ensuring that each agent meets their goals.
- Achievement of set monthly Phones Quality of Sale goals.
- Drive interventions that will improve agent adherence to set sales and collections guidelines that improving performance.
- Execute phones replacement and warranty process to improve overall repayments and customer satisfaction.
- Ensure that all phone selling agents are properly branded with all merchandise and collateral distributed timely and effectively.
- Frequent agent meeting and visits to improve engagement, work on resolutions and build relationships.
- Ensure optimum stocking achieving set inventory levels as well as adhering to set guidelines and processes.
- In teamwork with the marketing team, plan for strategic activation and awareness campaigns to improve brand awareness and drive sales.
- Engage the phone selling agents into planning daily localised activities that are relevant to area operations, strengths and abilities.
- Plan for periodic campaigns and awards to motivate agents and improving channel growth and retention.
- Optimum staffing based on projected business growth and expansions.
- Proper and timely communication of goals to the direct reports ensuring each one is aligned to expectation.
- Periodic reviews and strategy setting with teams ensuring that the channel remains on track to deliver set goals.
- Mentoring the team and keeping them motivated for optimum performance and retention.


PayGo Phones Sales Manager

PayGo Phones Sales Manager driving phone sales and channel operations in Zambia. Leading a team of agents to achieve revenue goals in a hybrid work environment.

customer-support

FairMoney is a leading fintech company that aims to build a mobile bank for the global market, focusing on aiding the financial needs of the next 2 billion internet users. As the most downloaded fintech app in Nigeria, FairMoney provides a variety of financial services including personal and business loans, savings accounts, bill payment, and card services. The company has over 5 million users in Nigeria and disburses over 15,000 loans daily. FairMoney's offerings include high-interest savings options like FairSave and FairLock, and convenient loan services with quick approval and no collateral required. The company enhances financial accessibility and management for its users, enabling them to achieve their life and business goals through innovative fintech solutions.

FairMoney is building the leading mobile bank for emerging markets. For most of the positions, it's possible to join FairMoney remotely or in one of our offices: in Paris, Bangalore, Lagos, and Riga.FairMoney is unique thanks to its international exposure (with offices on 3 continents) and its impact-driven mission: we bring financial inclusion to underbanked people in emerging markets! We give 10,000 loans daily (one every 8 seconds!) in Nigeria and India, and have banking operations in Nigeria, with over 2 million usersWe're backed by international investors and raised close to €50m to support our development. We are a team of close to 300 people between Paris, Lagos, Bangalore, and Riga.We value candidates who embrace our company values:Growth Mindset => Grow yourself exponentially through hard work, curiosity and constant iterationsStart with the client => We are passionate, optimize for our users, care for our impactTalent has NO passport => Talent is widely distributed across the world, we embrace adding different cultures, nationalities and genders to our teamDiscover our other values during your discussions with the team.https://apply.workable.com/fairmoney/?lng=en

FairMoney

- Improve customer relationship management by taking the burden of service management from frontline customer support teams.
- Resolve sophisticated problems for customers quickly and with the highest quality over the phone/email in a heavy volume environment.
- Provide first-tier technical support services to FairMoney’s customers.
- Escalate issues appropriately and drive them to resolution.
- Work closely with team leads, supervisors, and managers to ensure synergy and all-time customer satisfaction.
- Contribute to team effort by accomplishing related results as needed.
- Contribute and share ideas to decrease the workload and improve the quality & speed of FairMoney customer support
- Learn and master multiple systems (knowledge base, internal tools, contact management system)

Customer Support Specialist

Customer Support Specialist managing customer inquiries and providing technical support for FairMoney. Collaborating with teams to ensure customer satisfaction in a fintech environment in Zambia.

Hybrid Zambia Jobs

Browse 8 hybrid opportunities hiring in Zambia.

8 jobs found

Senior Software Engineer – Backend

Cellulant

Business Development Manager

Cellulant

Senior Marketing Associate – PAYG Phones

Greenlight Planet

Senior Engineer – Cloud & Application Security

Cellulant

Credit Manager – PayGo Phones

Greenlight Planet

Product Operations Associate – Enterprise Products

Greenlight Planet

PayGo Phones Sales Manager

Greenlight Planet

Customer Support Specialist

FairMoney