Director of Claims Operations overseeing Accident Benefits to drive growth and customer service at Intact. Collaborating with executives and managing team resources for effective delivery.
About the role
- Working Student supporting IT Operations at Fanblast, a mobile CRM tool for creators. Assisting with technical processes, customer support, and optimizing workflows.
Responsibilities
- Support the operations team with technical processes & customer support
- Assist with troubleshooting and daily technical operations
- Contribute to optimizing internal workflows
- Act as a link between tech and operations
Requirements
- Strong interest in IT, technology & digital processes
- Structured, hands-on and reliable way of working
- Confident use of Microsoft Office / Google Workspace
- First experience in IT support is a plus, but not required
Benefits
- Compensation starting at €17/hour, more depending on experience
- 12-month contract, with option to extend
- Flexible working hours to balance work and studies
- Hands-on experience in a fast-growing start-up
- Plenty of ownership, creative freedom & real impact from day one
- A dynamic, ambitious team with a strong digital background
- Direct collaboration with our operations team
- A modern office in the heart of Hamburg
- Insights into the creator economy and the chance to grow with us
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