Senior Administrative Assistant providing support to Prime’s Senior Leadership Team in a hybrid role. Managing calendars, coordinating travel, and handling administrative tasks.
HL
Hybrid Warranty Claims Administrative Assistant
Posted 5 months ago
About the role
- Administrative Assistant managing warranty claims within a Hybrid environment for interpreting services. Handling intake, documentation, and reporting of claims under the Supervisor's guidance.
Responsibilities
- Claim Workflow Management: Assist with the end-to-end claim workflow within our CRM ensuring cases are accurately logged, updated, and moved through each stage of the investigation process. Update profiles with notes, status changes, or other relevant information resulting from claim investigations. Update job assignments within our scheduling platform
- Intake and Coordination: Assist as a point of contact for receiving and logging all incoming quality claims. Coordinate with internal Scheduling and Accounting teams to gather necessary service details, verify information, and assist with resolution actions. Communicate professionally with clients and interpreters to request missing information or clarify details needed for a complete claim. Assist with coordination of meetings between the claims team, clients, interpreters, or other internal departments
- Documentation and Reporting: Conduct initial reviews of claims to ensure all required information is present before further investigation. Gather and attach all preliminary documentation to the central. Assist the Supervisor by running routine reports on claim volume, status, and resolution times
Requirements
- High school diploma or equivalent; an Associate's degree is a plus
- 2+ years of experience in an administrative, coordinator, or support role, preferably in HR, customer service, or a quality assurance environment
- Experience working with a CRM system
- Proficiency in Microsoft Office Suite and/or Google Workspace
- Exceptional organizational skills and a keen eye for detail
- Excellent written and verbal communication skills
- Proven ability to handle sensitive and confidential information with integrity
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Professional development opportunities
- Employee assistance program
- Company-sponsored events and activities
- Hybrid Work Environment
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Administrative Assistant supporting multiple executives in a fast - paced environment at Capital One. Managing schedules, travel arrangements, and key team activities with essential organizational skills.
Executive Administrative Assistant providing administrative support to a team at the VP level in Emory Healthcare. Managing schedules, meetings, and office preparations while ensuring effective communication.
Administrative Assistant providing essential administrative and clerical support to meet customer needs at Cayuse. Requires organization and communication skills in a professional office environment.
Clinical Administrative Assistant at A Brighter Future Healthcare Services coordinating schedules and managing patient interactions. Supports medical providers in administrative tasks and confidentiality of patient records.
Surgical Services Administrative Specialist enhancing patient care through scheduling and administrative support. Join a leading healthcare system ensuring quality and efficient surgical services.
Assistant Dental Office Manager supporting day - to - day operations across multiple dental practices in Brooklyn and Queens. Supervising front office staff and managing patient services with focus on compliance and efficiency.
Administrative Coordinator supporting the Mortgage Division President and Senior Management team by managing administrative duties and coordinating regional projects.
Administrative Assistant coordinating and supporting departmental events at Ohio State University. Supervising student employees and managing logistical support for various initiatives within the department.
Administrative Assistant providing general office support at Red Oak Recovery Center in Leicester, NC. Performing administrative tasks and assisting multiple directors as needed.