VP of Revenue Platforms at SS&C leading the transition to AI - augmented processes. Overseeing Salesforce refactoring and driving Quote - to - Cash efficiencies.
About the role
- VP managing AI-powered frontline capabilities and cross-functional initiatives for a financial technology company. Leading strategy and execution to enhance customer engagement and operational efficiency.
Responsibilities
- Manage large-scale, cross-functional initiatives focused on servicing & frontline experience AI-powered assist.
- Define strategy, drive execution, and deliver capabilities that transform frontline team engagement with customers.
- Oversee epics and product features, define objectives and key results (OKR), and develop roadmap.
- Collaborate with product managers, user experience designers, and technical teams to ensure seamless integration.
- Monitor performance, track KPIs, and report to senior leadership.
Requirements
- Bachelor’s Degree and 10+ years of relevant work experience in Operations, Technology or other relevant Self-Service Digital and Mobile capabilities;
- 10+ years Product and Program management managing complex multiple-year enterprise initiatives / projects simultaneously across multiple functions and stakeholders
- 10+ years of Leadership experience, including working with cross-functional business partners and senior c-suite executives
- Ability to work Eastern Time Zone, while managing an offshore team
- Experience working in Agile at Scale (Scaled Agile Framework SAFe preferred)
- Proficient in the use of MS Office product suite, particularly Excel, PowerPoint
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Work from home options
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Associate Vice President leading technology initiatives at AT&T's India Development Center. Overseeing program design, execution, and strategic technology planning in alignment with business needs.
SVP in Data & Technology leading media - focused solutions and client growth at Dentsu. Collaborating across teams to ensure innovative data - driven narratives and pitches.
VP, Mortgage & Structured Credit originating and executing complex Credit Risk Transfer transactions. Collaborating with global financial institutions and insurance companies for capital relief and balance sheet optimization.
Vice President, Litigation providing legal counsel and managing litigation functions at FINRA. Leading complex litigation strategies and mentoring legal teams in a hybrid environment.
Vice President leading new course design and development efforts for College Board’s AP program. Fostering innovation for new AP courses targeting broader student engagement.
VP of Real Estate Strategy & Planning developing long - term real estate strategy for Salesforce. Leading cross - functional initiatives and ensuring alignment with business priorities and objectives.
Senior Securities & Markets professional at MUFG responsible for data stewardship and clarity. Collaborating with teams to improve the quality and usability of Securities & Markets data.
Vice President & GM of Specialty overseeing pharmacy programs at Gifthealth. Driving strategic, operational, and financial performance with full P&L accountability.
VP of Valuations leading strategic and operational facets of appraisal activities at Anchor Loans. Managing teams and driving valuation solutions supporting lending activities.