Hybrid Technology Resiliency Engineer – Mid Level

at USAA

• Job title: Technology Resiliency Engineer – Mid Level
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $93,770 - $179,240 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Charlotte, United States

About the role

• Technology Resiliency Engineer at USAA ensuring the resilience of critical technology services and compliance with regulatory expectations. Collaborating with teams to mitigate risks and improve infrastructure operations.

Responsibilities

• Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems
• Independently, resolves complex technology production issues by troubleshooting IT systems
• Identifies opportunities for improvements and makes recommendations to management
• Analyzes complex outages and identifies opportunities for system improvements
• Understands and consistently exercises engineering best practices, concepts, and patterns
• Understands the customer and identifies solutions and ideas for the customer with some assistance
• Evaluates potential Technology solutions with some oversight
• Mentors’ junior engineers and may being mentoring peer engineer
• Develop software defined infrastructure in code in CI/CD Pipelines
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor’s Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT)
• 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management
• 2 years of experience in creating, modifying, and maintaining infrastructure and individual system components
• Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends
• Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks
• Basic understanding of cloud technologies and tools.

Benefits

• comprehensive medical, dental and vision plans
• 401(k)
• pension
• life insurance
• parental benefits
• adoption assistance
• paid time off program with paid holidays plus 16 paid volunteer hours
• various wellness programs
• career path planning and continuing education