Solution Architect helping enterprises with supply chain IT solutions and data integration at Aera Technology. Utilizing Aera Decision Cloud to digitize, augment, and automate decisions in real time.
About the role
- Solutions Engineer supporting Milestone Systems' VMS solutions in North India. Collaborating with channel partners and conducting training while documenting customer interactions.
Responsibilities
- Supporting our channel and distributor partners with expertise, calculations, and preparations for video surveillance projects
- Answer incoming e-mails and phone calls within your area
- Provide timely and accurate status updates to partners and relevant internal stakeholders
- Conduct presales training for partners and customers
- Hands-on and technical assistance in connection with the preparation, setting up, and executing demos, exhibitions, events, customer meetings, etc.
- Fully document each customer contact using Salesforce
- Create solution documents for partners and customers with Microsoft Visio architectures
Requirements
- Minimum 8 Years experience in VMS and IT solutions
- IT-engineering background, especially IP networks and the Windows platform
- Bachelor’s degree in IT
- Comptia Network+ certification
- Cisco CCNA certification
- Microsoft Certifications (MCITP, MCSE)
- Business-level English verbal and written skills
- Cloud and virtualization knowledge
Benefits
- Flexible work environment
- Opportunity to shape a fast-growing office
- International team dynamics
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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