Staff Solution Engineer at Super Micro Computer responsible for addressing project issues and providing technical support. Collaborating with teams to deliver customer satisfaction in a fast - paced environment.
About the role
- Solutions Engineer collaborating on telecom partnerships and technical presales activities. Involves product deployments, integrations, and consulting with regional teams.
Responsibilities
- Participate in the presales activities for telecom products.
- Handle product deployments, connectivity, and integrations.
- Collaborate with regional OP teams and other internal teams.
- Act as project managers or assist experienced project leads.
- Provide consultations on technical aspects of telecom opportunities.
Requirements
- Providing the regional OP teams with the technical support and knowledge by participating in the negotiations with the telecoms and identifying telecoms’ needs and the possible technical solutions.
- Collecting the technical requirements.
- Designing the technical solutions and service integration plans.
- Presenting the technical solutions, assessing if the telecom’s requirements fall out of scope or not and if they do, escalating internally.
- Conducting the demos and POCs.
- Delivering the technical documentations.
- Handling the technical and security questionnaires.
- Acting as a Project Manager in the solution design, integration and testing phases.
- Supporting the regional OP teams in the closing phase.
- Ensuring that all the projects are delivered on time, within scope and budget.
- Having an overview of the telecom requirements and providing feedback to the Product Development to steer the development of the product features.
- Having a detailed overview of Infobip’s products and solutions from a technical perspective and understanding the commercial point of view (having a basic grasp of the commercial strategy and what a successful project would need from that point of view); keeping track of any changes and upgrades.
- The engineer on this level focuses on learning Infobip’s products and solutions as well as the business processes.
- Having an intermediate level understanding on project management, s/he successfully performs project related tasks, consults with the senior engineers, Solution Architects and Solution Managers on the assigned projects/telecoms.
Benefits
- Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
- Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
- ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
- Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
- Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
- Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
- International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
Job title
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