About the role

Solutions Architect supporting Trimble Construction One software platform with a focus on process improvement and innovation. Engages in strategic customer interactions and assists in design processes.

Responsibilities

The Solution Architect provides support in three main areas: Project Architecture and Delivery, Product Liaison, Professional Services Development.
Participant in discovery for strategic engagements by assessing customer needs, outlining system workflow, advising on standard functionality and customization opportunities where appropriate, and identifying best practices.
Formulate and communicate engagement strategy to customers and internal team members.
Support project implementation team throughout engagements where appropriate.
Assist in consulting related escalations in support of the overall engagement.
Maintain billable utilization goals by executing against project architecture activities or through standard consulting engagements.
Stay current on upcoming product releases.
Communicate product updates to professional services.
Serve as a key professional services team member during New Product Introductions (NPI).
Facilitate software knowledge transfer through ad-hoc and formal training methods.
Train where appropriate on newly released features.
Incorporate new features into existing implementation methodology.
Contribute to internal professional services initiatives.
Assist in maintaining our internal consulting environment (user creation, cleanup, etc.).
Work with the PS Sales team to identify additional revenue opportunities.

5+ years implementing and supporting Vista software
College degree in business, training, or technology plus project management or a minimum of seven years of software consulting experience or an equivalent combination of education and experience
Excellent knowledge of project management methodology and practices
Accomplished client-management skills, relationship-building skills, requirements gathering experience, and negotiating skills
Must be able to successfully drive multiple projects in parallel
Solid working knowledge of G Suite, Microsoft Office, and Salesforce required
Familiarity with Smartsheet and other PSA tools (e.g. Kantata) is a plus
Experience consulting for the construction industry.
Subject matter expertise in one or both of the following areas: Accounting principles and practices (e.g. payroll, accounts payable, accounts receivable, inventory, purchase orders, general ledger) Construction project management principles and practices (e.g. project set-up via estimate, project buy-out, project documents, project change orders, job costing, job billing)