Solution Architect bridging customer needs and platform engineering at Woven by Toyota. Collaborate with Inventors to design scalable solutions leveraging the Robot Platform.
About the role
- Solution Architect specializing in omnichannel platforms like Genesys and Amazon Connect. Engaging clients for tailored solutions while leading implementations and enhancing customer experiences.
Responsibilities
- Engage with prospective clients to understand their technical requirements and business challenges.
- Conduct needs assessments and provide tailored technical solutions.
- Deliver compelling product demonstrations that showcase the features and benefits of our solutions.
- Customize demonstrations to align with the specific needs and use cases of potential customers.
- Work closely with the sales team to understand customer goals and contribute to the development of winning sales strategies.
- Assist in the preparation of technical proposals, RFP responses, and other sales materials.
- Conduct technical presentations, both in-person and virtually, to convey the value proposition of our products/services.
- Lead the design and implementation of proof of concept projects to demonstrate the feasibility and effectiveness of our solutions.
- Build and maintain strong relationships with customers, understanding their evolving needs and providing ongoing technical support.
Requirements
- Bachelor's degree in a technical field
- Proven experience in a technical pre-sales or similar role in the technology industry.
- Strong understanding of relevant technologies, including (but not limited to) [list specific technologies relevant to the company's products/services].
- Excellent presentation and communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.
- Ability to work collaboratively in a team environment and interface effectively with internal teams.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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