ServiceNow Techno-Functional Consultant providing tailored solutions to enhance operational efficiency. Collaborating with clients to deliver and implement ServiceNow solutions for diverse applications.
Responsibilities
Architect and propose scalable ServiceNow solutions in alignment with client objectives
Implement and configure advanced ServiceNow Pro modules such as ITSM Pro, SAM Pro, HAM Pro
Build custom applications, workflows, integrations, and scripts using JavaScript
Lead the development and maintenance of the Automated Testing Framework (ATF)
Collaborate with Product Owners and stakeholders to gather and translate requirements
Participate in Agile ceremonies, contribute to sprint planning, and drive backlog grooming
Interface with business and IT stakeholders to provide strategic guidance and status updates
Prepare technical documentation and conduct knowledge transfer sessions
Requirements
8–10 years of experience in ServiceNow development, implementation, and consulting
Bachelor’s degree in Computer Science, Information Technology, or a related field
ServiceNow Certified System Administrator (CSA)
Certified Implementation Specialist (CIS)
Core ServiceNow Expertise: ITSM Pro, SAM Pro, HAM Pro, ITOM Discovery, ITBM Pro
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