Senior Channel Manager responsible for recruiting, enabling, and growing business partners for BPOD latam. Achieve sales objectives while overseeing training initiatives and performance metrics in São Paulo.
About the role
- Senior Travel & Lifestyle Manager optimizing high-touch member experiences at Aurora. Focused on travel and luxury services, collaborating with Founders and key stakeholders in London.
Responsibilities
- You will work directly with our Co-Founders and founding Travel Manager to shape and elevate Aurora’s member experience, ensuring high-touch service across every aspect of our product, with a core focus on Travel.
- You'll join our core London Member Experience team, including Founding Lifestyle Managers, in our office in central London.
- This role reports directly to Aurora's Co-Founder & COO and has the potential & flexibility to rapidly grow into a leadership position across Travel, Business Operations, Member Experience, and Growth.
- This is an opportunity to join an AI native company on the ground floor - elevating the leverage, accuracy and speed of top-tier Travel & Lifestyle Managers through advanced technology - in a role with real ownership and speed of progression.
Requirements
- Curate and execute exceptional lifestyle experiences & itineraries for members, with a strong focus on travel alongside dining, wellness, luxury goods, and events where necessary
- Build and manage relationships with top-tier travel providers, including boutique hotels, luxury resorts, private aviation, DMCs, niche insider contacts, and elite destination specialists
- Anticipate the evolving needs of high-achieving individuals, proactively suggesting unique opportunities that enhance both their personal and professional lives
- Cultivate & operationalize deep knowledge of global travel trends, destinations, and high-end hospitality to ensure Aurora stays ahead of member expectations
- Provide front-of-line insights and feedback to internal teams on working with our internal AI technologies, including Product, Engineering, and Operations, to help improve Aurora’s services and drive innovation for your team
- You’re a highly conscientious person who thrives in a fast-paced environment, capable of simultaneously managing and prioritizing multiple priorities across domains (e.g., travel, dining, wellness) without compromising on quality
- Potentially fed up with using outdated systems and dealing with slow-moving bureaucracy in your current role, or wanting to scale your knowledge, network, and experience into a global digital platform, working alongside other ultra-high-performance, entrepreneurial travel & lifestyle experts
- A courageous person who believes impossible is an attitude, and who knows that fast progression & large rewards are possible with hard work and excellent results
- A believer that talent & attitude are far more important than your experience & previous employer brand
- A proactive problem-solver who anticipates client needs and delivers impactful solutions that create memorable experiences
- A skilled communicator, able to adapt messaging to suit diverse audiences
- You have a strong passion for:
- Curating exceptional travel experiences, from bespoke adventure itineraries to ultra-private premium escapes
- Engaging with the premium lifestyle space
- Integrating longevity, personal growth, and self-discovery into experiences
- Eager to work demanding and flexible hours to successfully serve the needs of a global clientele and achieve significant reward quickly, rather than chasing a steady & slow corporate-style existence
Benefits
- Allocated FAM days with budget, and access to industry conferences
- Competitive salary + high upside for performance-based bonus and referrals.
- Founding stock options package on the ground floor of a $10bn+ opportunity.
- Lifestyle access perks and access to exclusive events & Aurora services.
- Whoop or Oura Ring on us.
- $1,500 annual education budget.
- Whatever tech you need to do your best work.
- Generous parental leave.
- Comprehensive health benefits, with 90% coverage including dental and vision.
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