Leading Commercial Market development initiatives at Blue Cross NC, managing the product lifecycle from ideation to market launch.
SR
Hybrid Senior Tools Analyst – Developer
Posted 5 months ago
About the role
- Analista de Ferramentas Sênior responsible for building integrations and automations for restaurant management software. Seeking to enhance operational efficiency with tools like HubSpot and Zapier.
Responsibilities
- Design, build and maintain integrations and automations across the customer journey, connecting HubSpot with internal and third-party systems via Workflows with Custom Code (Node.js/Python), REST APIs, webhooks and object associations;
- Evolve the CRM structure (objects, properties and associations), and optimize forms and assets; work with CMS/HubL concepts within HubSpot;
- Orchestrate complex automations and flows using tools like Zapier (Platform UI/CLI), n8n (self-hosted) and/or Workato (recipes/API recipes), ensuring OAuth 2.0 authentication and resilience via webhooks;
- Develop and operate messaging bots and integrations, such as Blip and the WhatsApp Cloud API, including webhook configuration and message template setup;
- Ensure observability and reliability of integrations by implementing logs, metrics and traces, defining SLOs/SLIs and conducting blameless postmortems;
- Create and maintain up-to-date runbooks and alerts to guarantee traceability and a fast incident response;
- Collaborate in Git repositories, performing code reviews and pull requests within CI/CD pipelines;
- Ensure governance and security of tools by applying least-privilege principles, secret management and access controls;
- Produce clear technical documentation and well-structured PRs, maintaining a collaborative, inclusive approach and following best practices.
Requirements
- 4+ years of experience in the field;
- Bachelor’s degree in Information Systems or a related area;
- Strong experience building, maintaining and orchestrating system integrations, including use of REST APIs, webhooks, OAuth 2.0 (Authorization Code / Client Credentials) and Workflows with Custom Code (Node.js/Python);
- Proficiency with low-code/no-code tools (such as Zapier, n8n or Workato) for creating and managing complex automated flows;
- Experience with SQL and analytical skills to produce reports, interpret data and translate it into business metrics;
- Familiarity with Git best practices, CI/CD, trunk-based development and Semantic Versioning, ensuring traceability and delivery quality;
- Experience defining and monitoring SLOs/SLIs, using runbooks, tracking metrics and conducting blameless postmortems;
- Ability to write clear technical documentation, create well-structured PRs and work collaboratively and inclusively within multidisciplinary teams;
- Availability for hybrid work in São Leopoldo, RS, Brazil.
Benefits
- Contract (PJ) with a paid 30-day rest period;
- Health insurance (for PJ contractors after 6 months active);
- Dental plan (for PJ contractors after 6 months active);
- Life insurance;
- Transportation allowance of BRL 22/day;
- Day off during the month of your birthday;
- Wellhub;
- Extended maternity and paternity leave.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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