Senior Software Engineer at GEICO leading transformation of legacy CRM into modern platforms. Collaborating across teams to enhance customer support through innovative technologies.
Responsibilities
Collaborate with product managers, team members, customers, and other engineering teams to solve our toughest problems.
Develop and execute technical software development strategy for the organization including self-service, business continuity, backup/restores, incident response and paging platforms.
Accountable for the quality, usability, and performance of the solutions.
Lead projects from the front and interact with clients and sponsors on a regular basis.
Consistently share best practices and improve processes within and across teams.
Take on-call and operational support.
Requirements
Advance knowledge of at least one modern OOP language such as Java or Python or Go (preferred).
Deep understanding of Dynamics 365 including customer service and power platform.
Design, develop, and integrate Artificial Intelligence (AI) solutions into software applications, leveraging machine learning, natural language processing.
Hands-on experience with AI-driven software development.
Experience working with services like logic apps, functions, API management, storage and monitoring.
Deep hands-on experience in complex system design and data pipeline and architectures, scale and performance, tuning, with good knowledge on Docker and Kubernetes.
Experience with Azure Services, Full Stack Development, API Gateway and API management.
Understanding of both front-end and back-end concepts with ability to integrate different technologies.
In-depth knowledge of CS data structures and algorithms.
Understand open-source databases like MySQL, PostgreSQL, etc.
Experience in architecting, designing, building automation, workflows, and distributed applications.
Strong understanding of service integrations / communication standards (e.g., GRPC / REST).
Excellent communication skills.
Hands on experience working in an agile Scrum environment.
4+ years of professional experience in software development, platform architecture, administration and maintenance of software, and its ecosystem.
3+ years of experience with architecture and design.
3+ years of experience with AWS, GCP, Azure, or hybrid data center.
2+ years of experience in open-source frameworks.
Benefits
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
401K savings plan vested from day one that offers a 6% match.
Performance and recognition-based incentives.
Tuition assistance.
Mental healthcare as well as fertility and adoption assistance.
Workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
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