PMO Project Management Resource managing IT projects for Transportation Technologies at PTC. Coordinating activities, developing project plans, and ensuring adherence to project lifecycles.
About the role
- Leading end-to-end delivery of enterprise software and payments programs at Fiserv. Focused on timely and compliant delivery that advances client value and portfolio outcomes.
Responsibilities
- Lead end-to-end delivery of large, complex enterprise software and payments programs using Agile, hybrid, and scaled-Agile (SAFe) approaches.
- Define program roadmaps, milestones, success criteria, risk and dependency plans, and change control processes.
- Coordinate engineering, QA, security, operations, product, and vendor teams to align priorities and remove impediments.
- Manage program financials including budgeting, forecasting, variance analysis, and reporting to portfolio leadership.
- Facilitate release planning, sprint reviews, program increment planning, and cross-team dependency management.
- Ensure program deliverables comply with security, regulatory, and testing frameworks relevant to financial services.
- Prepare executive-level status reports, dashboards, and briefings for stakeholders and senior leadership.
Requirements
- 10+ years of experience in program/project management delivering large-scale enterprise software and payments solutions using Agile, Scrum, Kanban, and SAFe.
- 8+ years of experience managing cloud-hosted application delivery and cloud migration strategies (AWS, Azure).
- 8+ years of experience implementing security and compliance controls for financial services projects (PCI DSS, SOC 2, SOX).
- 6+ years of experience with Agile tooling and collaboration platforms (Jira, Confluence, Azure DevOps).
- 6+ years of experience in project financials, budgeting, forecasting, and portfolio reporting (Excel, Adaptive Insights, Workday Planning).
- 6+ years of experience managing vendor relationships, third-party integrations, contracts, and SLAs.
- 6+ years of equivalent combination of educational background, related experience, and/or military experience.
- Experience that would be great to have: PMP, PgMP, or PMI-ACP certification.
- SAFe Agilist certification and experience leading Program Increment planning.
- Direct experience with payments protocols and standards (NACHA, ISO 20022, card processing).
- Experience with payment platforms, integrations (APIs), and enterprise middleware.
- Proven experience in executive communication, stakeholder management, and cross-functional leadership at the program level.
Benefits
- Fuel Your Life program to support physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points used for rewards
- Eight Employee Resource Groups to foster a collaborative culture
- Unparalleled professional growth with training, development, and internal mobility opportunities
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Medical, dental, vision, life, and disability insurance options available day one
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave
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