Hybrid Senior Product Manager – Platform

at Copia Automation

• Job title: Senior Product Manager – Platform
• Job type: Full Time
• Experience level: Senior
• Salary: $152,000 - $195,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Senior Product Manager leading product strategy and execution for Copia’s Platform team. Focused on foundational services and solutions for industrial automation development tools.

Responsibilities

• Working with the Head of Product, you'll develop actionable hypotheses that guide our product initiatives, contributing to product roadmaps and strategy
• In partnership with engineering, you’ll prioritize and manage the project backlog in alignment with the product roadmap.
• You’ll work closely with engineering to define requirements and create specifications for new projects or features
• You will manage customer feedback channels and market research activities, using data to validate or adjust product iterations
• You will work cross functionally with marketing, success, and engineering for product launch planning. Own the platform roadmap: Define and prioritize initiatives that improve performance, reliability, security, and extensibility of Copia’s core platform
• Lead the self-hosted product experience: Be responsible for the installation, configuration, and ongoing deployment experience of Copia’s self-hosted offerings
• Drive cross-functional impact: Partner with other product teams (Source Control, DeviceLink, Copilot) to identify common platform needs and deliver shared solutions
• Scale enterprise readiness: Ensure Copia meets the requirements of large enterprise customers (e.g., SSO/IAM, compliance, scalability, observability)
• Customer & stakeholder engagement: Act as both an internal platform advocate and an external product expert, working directly with enterprise customers, solution engineers, and leadership
• Metrics & outcomes: Establish KPIs for platform adoption, reliability, and customer success with self-hosted deployments; measure impact on retention and customer satisfaction

Requirements

• You have 5-7 years of hands-on product management experience, with at least 2 years focused on platform or infrastructure products. Ideally, you have experience in fast-paced product organizations or high-growth startups
• You thrive in a startup environment and are resourceful, adaptable, and execution-driven
• You create clarity out of ambiguity
• You're an excellent communicator, skilled at aligning various stakeholders around immediate objectives and deliverables
• Your low ego makes you receptive to feedback and agile in adjusting plans
• You have experience delivering self-hosted, on-prem, or hybrid enterprise software
• You have strong technical acumen—you can engage deeply with engineering on infrastructure, deployment models, and system design tradeoffs
• You’ve proven your ability to translate technical capabilities into customer and business value
• You have experience working with enterprise customers and balancing requirements across security, compliance, and scalability

Benefits

• In addition to salary, full-time Copia employees are granted equity shares and generous benefits, including unlimited PTO.