Senior Manager, Product Management overseeing a correspondence platform at Capital One. Leading product lifecycle, collaborating with teams to enhance customer communication processes.
About the role
- Senior Product Manager at Pocket Prep developing innovative features for an educational platform. Collaborating with design and engineering teams to enhance user experiences for learners.
Responsibilities
- Foster a deep understanding of our customer’s needs, pain points, and desires
- Develop and maintain a strong understanding of the competitive landscape
- Partner with cross-functional teams, including engineering, design, marketing, and content to build and iterate on features that engage adult learners and support long term retention
- Manage projects through the product development lifecycle from idea through release
- Maintain the product roadmap and keep the company informed on all things related to your projects
- Identify key performance indicators for the projects you work on, and monitor and report on those KPIs as the product is improved over time
- Train customer support and the sales team on feature updates
Requirements
- Familiarity with continuous discovery or empowered product team models
- At least 5 years in a product management role
- Experience using data analytics to drive product improvements
- Experience or demonstrated interest in learning science
- Located in the Durham, NC area
- Experience conducting user research (preferred)
- Familiarity with the Atlassian suite (preferred)
Benefits
- Stability: We're 10+ years old, 100% profitable without investor backing, and we continue to have year-over-year growth.
- Work/Life Balance: Freedom to live your life while accomplishing something awesome for everyone in education. Flexible PTO and a 3-week company-wide holiday break from mid-December through New Year.
- Competitive Compensation: Generous profit-sharing program and base pay.
- 100% Healthcare: We cover all of our employees' healthcare premiums because we are invested in your well-being. We also cover 80% of dependents.
- Remote Flexibility: You can work where and when you are most effective. We have an office in downtown Durham and are supportive of remote work options.
- Give Back: We are active participants in our communities through volunteer partnerships with local nonprofits. We offer VTO (volunteer time off) for independent engagement with your community.
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