Senior People Operations Specialist managing complex HR processes and enhancing employee experience at Simply Business. Seeking driven individuals with HR expertise for a dynamic team.
Responsibilities
Identify opportunities to streamline and automate People Operations processes globally to improve efficiency and data accuracy.
Oversee complex employee relations issues, partnering with legal counsel when necessary and providing guidance and recommendations to managers and employees.
Administer and manage advanced leave cases, including disability claims, accommodations, and complex FMLA scenarios.
Act as a subject matter expert for the HRIS, ensuring data integrity, security, and optimal system utilization.
Maintain complex HR dashboards and reports to provide data-driven insights to leadership on trends in turnover, engagement, and other key metrics.
Ensure the organization's HR practices are in full compliance with all federal, state, and local employment laws and regulations.
Ability to leverage HRIS systems (i.e., Workday, Dayforce, etc.) to process transactions, run reports, identify trends and insights and ensure data integrity.
Requirements
Education: Bachelor's degree in Human Resources, Business Administration, or a related field
Experience: Progressive experience in an HR or People Operations role
Skills:
Comprehensive knowledge of HR principles, employment laws, and best practices.
Advanced proficiency with HRIS systems and data analytics tools.
Proven experience in managing complex employee relations cases and conflict resolution.
Exceptional project management and organizational skills.
Strong analytical skills with the ability to interpret data and present actionable insights.
Excellent communication, negotiation, and interpersonal skills.
Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
Benefits
Group plan for medical, dental, vision, and prescription drug coverage
Short term disability, long term disability, and life insurance coverage
Participation in the Company’s bonus program
Participation in 401(k) plan with a 5% employer match
Commuter benefits to help cut down on parking and public transit costs
25 days of vacation time plus 10 sick days and 10 company holidays
A genuine investment in your learning and development
Regular team outings and volunteer opportunities
An awesome office space
A hybrid working model, giving our employees great choice and flexibility to work in a way that’s best for their particular job, their teams, and their lives.
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