Senior Manager leading Technical Content & Community team at Pico Technology. Responsible for technical content strategy, team management, and community engagement.
Responsibilities
Define and own the content and community strategy for Pico.
Line manage, mentor, and develop a high-performing team, enforcing best practices in authoring, validation, and AI-assisted workflows.
Lead the editorial roadmap and content freshness program.
Ensure all technical documentation meets a rigorous definition of done based on Expertise, Authoritativeness, Trustworthiness and Transparency standards.
Own the vision for our YouTube channel.
Apply SEO best practices and work with the Growth & Digital team
Oversee community engagement metrics and ensure educational programs contribute to pipeline generation and customer retention.
Champion the responsible use of AI to optimize content drafting, structuring, QC, translation, and analytics workflows.
Maintain our ambitious <180-day content freshness target with measurable uplift in organic traffic.
Grow YouTube channel performance and overall community engagement.
Requirements
Demonstrable experience leading technical content strategy, preferably within the test & measurement or deep-tech sector.
Proven track record in people leadership and line management.
Strong editorial skills with a commitment to evidence-driven content development.
Proven knowledge of SEO, information architecture, and accessibility standards.
A skilled collaborator comfortable working with Product, Engineering, Marketing, and PR stakeholders.
Benefits
Flexible holidays
Chance to relax at one of our three holiday homes
Annual Profit Related Pay (PRP) bonus
Electric Vehicle Salary Sacrifice Scheme
Free fruit
Five varieties of bean-to-cup coffee in our offices.
Job title
Senior Manager, Technical Content and Community Manager
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