Senior National Accounts Underwriting Consultant evaluating and pricing group disability and life insurance for 2,000+ lives. Requires 7+ years of experience in group underwriting and strong analytical skills.
PC
Hybrid Senior Manager, Commercial Lines Underwriting
Posted 5 months ago
About the role
- Senior Manager leading a team in Commercial Lines underwriting for Preferred Mutual Insurance. Driving growth strategies, managing partnerships, and overseeing underwriting processes.
Responsibilities
- To provide leadership to a team of Commercial Lines underwriting professionals within a designated territory/product line, while partnering across territories/product lines, to attain growth and profitability.
- Develop and execute a multi-year growth strategy for commercial lines; identify and evaluate new market opportunities, including emerging industries, underserved regions, or specialized coverage needs.
- Build, develop and manage strategic partnerships with Agency Partners, fostering meaningful relationships with Company customer base, including policyholders and consumers
- Oversee underwriting guidelines, pricing strategies, and risk appetite to ensure profitable growth.
- Develop service-level standards to ensure agencies receive timely, responsive underwriting decisions.
- Partner cross-functionally with Sales, Actuary, Product Development, Claims and other key business units to design & drive process improvement, anticipate risks, forecast and propose key products, identify trends, discuss referrals, to set product pricing/rate setting
- Partner with IT and Transformation teams to align underwriting requirements with modernization initiatives, ensuring new systems support business needs.
- Work closely with Personal Lines counterpart in the territory to grow across a shared agency plant
- Engage and develop a staff of underwriting professionals; set departmental goals and initiatives and guide, monitor, and facilitate progress towards achievement; complete bi-annual performance reviews
- Manage team workload and capacity; identify, address and manage performance related issues with staff members; complete yearly performance reviews of staff members; identify and develop future leaders for succession planning
- Actively participate in the sourcing of candidates, conduct interview and make hiring decisions for your team; onboard new hires, including training, orientation, and engagement
- Facilitate/Lead Department Meetings
- Manage operational budget & staffing
- Ensure overall compliance with state and industry regulations
- Participate in and drive Company vision, mission and value proposition
- Travel 35% of the time to agents, company events, company headquarter, team events, etc.
Requirements
- High School Diploma or equivalent, required
- Bachelors Degree from an accredited university or college preferred
- Completion of advanced professional development coursework including, but not limited to; CPCU, CIC, ARM, AU or equivalent at Companys discretion
- 7+ years of experience in commercial lines insurance, with at least 3 years in a leadership role.
- Demonstrated experience expanding commercial lines into new markets and specialized coverages
- Excellent oral and written communication, listening, team building, organizational and negotiation skills
- Extensive customer service experience and proven ability to manage conflict
- Track record of training, coaching and motivating individuals, groups and teams, enabling them to achieve established metrics for standards of performance
- Strong time and project management skills that support continued process improvement, as well as the achievement of goals and objectives
- Strong portfolio analysis skills and knowledge of personal lines products, underwriting guidelines and philosophy
- Skilled in the areas of account planning, account selling and product strategies
- Demonstrated ability to analyze and proactively respond to market needs and trends by recommending programs that are mutually beneficial and profitable to the Agent
Benefits
- Financial Short-term disability, long-term disability, and life insurance coverage are provided at no cost
- Optional benefits include enhanced life insurance and critical illness plans
- 401k plan with an employer contribution that you will receive regardless of your own contribution to the plan
- A cash-balance pension plan
- Student Loan Repayment Assistance
- A short-term incentive plan for all employees
- Generous paid time off, offering of 25 days at hire (prorated based on start date for the first year)
- 7 days of paid sick leave
- 10 paid company holidays
- Personalized paid time off after 3 years!
- Access to 26 sessions with a BetterHelp therapist each year for you and up to 5 dependents, as well as access to all of BetterHelps group and digital resources
- Access to Family First, a team of care experts who can provide you and your loved ones 1:1 assistance with a variety of caregiving solutions, from elder care to legal and financial challenges, insurance and Medicare navigation, and more!
- Medical, dental, and vision coverage options begin on the first day of employment
- Health Savings Accounts (with a generous employer contribution!)
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