IT Support Technician responsible for supporting Guidepost IT systems and users. Providing technical support and ensuring security measures are met while working in a corporate setting.
About the role
- IT Technical Analyst responsible for application analysis and infrastructure expertise for IT systems. Delivering solutions in AWS and Azure while resolving technical issues.
Responsibilities
- Provides application or infrastructure technical expertise, analysis and specifications for IT systems to meet business requirements in accordance with IT architecture policies and standards
- Translate requirements into technical specifications, create detailed solution design, coordinate construction, installation, configuration and testing of IT systems
- Identifies, troubleshoots and resolves system technical issues
- Assists in creating and managing the technical specifications from which programs and configurations will be applied to create the application, infrastructure or complete solution
- Participates in formal design reviews and code reviews to ensure the detailed design specifications have been understood and coding standards have been adhered to by the development team
Requirements
- 3-5 years of experience in IT technical analysis
- Strong hands on in AWS, Azure Cloud technologies
- Proficiency in Infrastructure automation and infrastructure as code concepts: Terraform, Ansible
- Hands on experience in at least one of the observability tools: Splunk, Dynatrace, CloudWatch
- Experienced in Agile/SAFe methodology
- AWS Certified SysOps Administrator - Associate OR Microsoft Certified: Azure Administrator Associate and HashiCorp Certified: Terraform Authoring and Operations Professional preferred
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Bonuses
- Equipment allowances
- Wellness programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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