Senior Infrastructure Engineer developing and managing Teradata support solutions for HCSC. Collaborating with teams to enhance infrastructure design and operational efficiencies.
Responsibilities
Collaborating with solutions engineering, infrastructure operations, and infrastructure service management teams in the design and build of infrastructure solutions/blueprints for area of responsibility.
Participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments.
Transitioning knowledge to infrastructure operations.
Requirements
Bachelors Degree and 4 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience.
Provide Level 2 and Level 3 support for Teradata databases, resolving performance, connectivity, and system issues.
Perform database administration tasks, including backup, recovery, monitoring, and tuning.
Optimize SQL queries and database performance by analyzing query execution plans and index usage.
Manage Teradata system upgrades, patches, and software maintenance to ensure system integrity.
Strong knowledge and experience in supporting Teradata Database environment
Thorough understanding of Teradata Architecture and Modeling concepts (On-premise and Cloud)
Teradata Vantage (TDV) and VCL, NOS, OTF
Teradata System and SQL Performance tuning and Optimization
TASM, Workload Management, MVC compression
Infrastructure Automation
Operations Management
ITIL v3
IT standards, procedures, policies
Ability to simplify & standardize complex concepts / processes
Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
Oral & written communications
Problem solving / analytical skills, tools and techniques
Supplier management
Ability to prioritize and make trade-off decisions
Drive cross functional execution
Adaptability and ability to introduce / manage change
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