Hybrid Senior Financial Promotions Case Worker

at Financial Conduct Authority

• Job title: Senior Financial Promotions Case Worker
• Job type: Full Time
• Experience level: Senior
• Salary: £52,400 - £61,700 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Financial Promotions Case Worker reviewing compliance in financial promotions for the FCA. Engaging in casework and stakeholder communications to ensure regulatory adherence.

Responsibilities

• Review referrals received from consumers and other stakeholders into the team inbox, and proactively review current promotions for compliance with our rules, on a rota-basis
• Carry out casework, including understanding and identifying relevant financial promotion rule breaches and communicating these to firms
• Answer queries relating to the financial promotions regime and provide answers or recommendations for decision making
• Provide support to colleagues on project and policy work through assessing financial promotions, conducting research or running reports for review
• Draft letters to firms and/or consumers, tailoring the message appropriately to suit the audience
• Assist supervisors and portfolio leads through conducting portfolio analysis and inputting into planned communications to sectors/firms

Requirements

• Minimum Prior experience of making risk-based decisions and prioritisation ensuring the most important work is done
• Prior experience engaging with stakeholders internally and externally
• Prior experience in a role where you were responsible for case work
• Good analytical skills and judgement
• The ability to work with key stakeholders and build good relationships
• The ability to respond positively to challenges and to adopt a flexible approach to change
• The ability to manage a variety of competing tasks and issues, working both independently and as part of a team, prioritising appropriately and escalating where necessary
• Ensuring work produced is of the highest standard
• Ability to demonstrate ownership of, and responsibility for, work on an on-going basis

Benefits

• 25 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa
• A non-contributory Pension of at least 8% of basic salary each month
• Life assurance of eight times your basic salary
• Income protection
• Competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package