Client Service Manager managing relationships and growing accounts for AND Digital, a tech company focused on closing the digital skills gap.
About the role
- Senior Client Services Account Executive managing key client accounts in EMEA for the global travel solutions provider Collinson. Focusing on client onboarding, operations, and relationship management.
Responsibilities
- Manage client onboarding in line with agreed implementation plans and timelines
- Produce accurate billing data and management information reports
- Handle client queries, complaints, and disputes, ensuring timely and satisfactory resolution
- Coordinate with Commercial and operational teams to deliver high-quality support
- Support the drafting and execution of client contracts in line with commercial agreements
- Ensure new deals and implementations are tested, approved, and launched according to internal processes and SLAs
- Represent the Operations team in wider company initiatives and cross-functional projects
- Build strong working relationships with clients, acting as their trusted point of contact
Requirements
- Experience in a client-facing account management or operational role
- Strong communication and relationship-building skills across internal and external stakeholders
- High attention to detail with excellent organisational and problem-solving abilities
- Proficient in Microsoft Office, particularly Excel
- Degree-level education; additional languages are an advantage but not essential
- Commercial awareness and a proactive, collaborative mindset
- Ability to manage multiple priorities in a fast-paced, dynamic environment
Benefits
- Flexibility to work in a hybrid environment
- Opportunities for professional development and growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Client Service Associate supporting Account Management team within Business Insurance sector. Ensures client needs are met through effective communication and organizational skills in hybrid work environment.
Client Service Manager overseeing 401(k) compliance and nurturing client relationships. Managing compliance testing and ensuring seamless service delivery with a focus on financial wellness.
Client Service Director at AND Digital responsible for building client relationships and growing accounts. Managing daily client needs and leading commercial strategies for successful account management.
Coordinator supporting talent marketing and client services at THE·TEAM, focusing on talent sales, public relations, and administrative operations in sports representation.
Vice President, Client Service driving strong client relationships and managing service agreements in a financial context. Leading business development and mentoring team members.
Lead Designer creating high - impact, visually exceptional presentations and reports for Prologis' Strategic Capital. Collaborating with multiple teams to ensure brand consistency and clarity in visual storytelling.
Client Services Coordinator supporting marketing, operations, and transactional duties in commercial real estate. Involving extensive client interaction and administrative tasks crucial for success.
Client Support Tier 2 role at Fiserv serving enterprise merchants with payment solutions and services. Collaborating with internal teams to resolve complex client issues and support ongoing needs.
Client Services Specialist ensuring timely case resolution and managing account - level needs at Guardant Health. Requires strong collaboration with internal teams and attention to detail.