Project Application Engineer defining system requirements and specifications for Industrial Systems in Roanoke, VA. Collaborating with clients and suppliers for successful project execution.
About the role
- Application Support Engineer providing expert-level support for critical business applications at Fiserv. Collaborating with teams to ensure application performance and reliability, while troubleshooting issues.
Responsibilities
- Provide expert-level support for business applications, ensuring maximum uptime and performance
- Troubleshoot and resolve complex application issues, collaborating with development teams as needed
- Monitor application performance and lead initiatives to improve efficiency and reliability
- Document support activities, maintain detailed logs, and develop user guides and training materials
- Participate in an on-call rotation where you will work in a team environment as well as independently to resolve issues and triage & resolve client requests and incidents
Requirements
- 3 years of experience in Cloud Technologies like Azure
- 5+ years of experience in application support in Microsoft technologies (C#, .Net) and/or Java technologies
- 2+ years of experience in SQL databases
- 2+ years of experience in troubleshooting and resolving technical issues
- Bachelor's degree required; relevant, equivalent work experience may be substituted for degree requirement
- Strong troubleshooting and problem-solving skills to identify and resolve application issues
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development opportunities
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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