Key Account Manager focusing on B2B sales in fleet management for medium - sized business fleets. Engaging decision - makers and transforming leads into successful deals.
About the role
- Senior Account Manager managing high-profile client portfolios for a creative merchandise agency. Driving growth and building brand partnerships in a fast-paced environment.
Responsibilities
- Manage a diverse portfolio of high-profile clients and deliver tailored merchandise solutions.
- Develop and execute quarterly sales and account plans to grow key accounts and meet revenue targets.
- Manage a pod of existing clients, providing guidance on annual merchandise plans, quotes, and proposals.
- Build strong, lasting relationships with marketing executives and key decision-makers.
- Ensure client deadlines are met by partnering with internal Design, Production, and Warehouse teams.
- Maintain data integrity in Salesforce, tracking client contacts, negotiations, open projects, and pending deadlines.
- Target new leads through referrals, marketing-generated leads, and ad-hoc outreach to maintain a robust pipeline.
- Conduct research for client proposals, delivering merchandise concepts that are twice as nice.
- Provide exceptional client service, proactively resolving issues and supporting brand-aligned, ROI-driven merchandise campaigns.
Requirements
- A minimum of 10 years’ experience in fast-paced account management, must have experience within promotional products, merchandise, or brand activation.
- Proven commercial acumen and the ability to hit ambitious sales targets.
- Experience managing relationships with senior marketing executives and multiple stakeholders.
- Salesforce experience and strong skills in Office 365 applications (Word, Excel, Outlook, PowerPoint).
- Exceptional written and verbal communication, attention to detail, and organisation skills.
- Ability to thrive in a high-volume, deadline-driven environment with competing priorities.
- A passion for design, merchandise, and delivering exceptional client experiences.
Benefits
- Great Incentives scheme and benefits (9-day fortnight, Birthday leave, Employee of the month..)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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