Hybrid Salesforce Solution Architect

at Sequel Med Tech

• Job title: Salesforce Solution Architect
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, ETL
• Location requirements: Hybrid, Marlborough, United States

About the role

• Salesforce Solution Architect at Sequel responsible for CRM platform design and implementation. Leading technical delivery ensuring HIPAA compliance while collaborating with cross-functional teams.

Responsibilities

• Serve as the technical lead and solution architect for our CRM platforms.
• Own the system design, configuration standards, and technical implementation of Salesforce Health Cloud, Sales Cloud, and related solutions.
• Translate business requirements into scalable, secure, and future-ready solutions.
• Collaborate with cross-functional teams (Commercial, Clinical Ops, Customer Support, Data/Integration, and IT Security) to ensure platform performance, guide platform enhancements, and lead the technical delivery of a HIPAA-compliant CRM that supports our rapid growth.
• Lead the system architecture and technical design of Salesforce Health Cloud , Sales Cloud , Service Cloud solutions.
• Define data models, object relationships, sharing rules, and platform integration patterns.
• Ensure alignment between business goals, product roadmaps, and scalable system architecture.
• Translate functional requirements into robust technical designs and declarative solutions.
• Implement and optimize Flows, Custom Objects, Page Layouts, Validation Rules, and Permissions.
• Review and guide Apex code and LWC development (via internal or external developers).
• Conduct solution reviews, code reviews, and provide technical leadership to ensure high-quality deliverables.
• Partner with data and integration teams on APIs, ETL pipelines, and external data connections (e.g., Snowflake, S3, MuleSoft).
• Design secure, scalable, and performant integration architectures between Salesforce and adjacent systems.
• Coordinate with the Product Manager to plan and execute platform releases, enhancements, and testing cycles.
• Support change control processes including sandbox management, deployment automation, and documentation.
• Identify and resolve deployment risks and cross-environment dependencies.
• Ensure the Salesforce environment adheres to HIPAA, FDA, and internal security and data retention requirements.
• Partner with IT Security and Compliance to implement appropriate encryption, access controls, and audit logging.
• Create technical documentation for configurations, data models, and integrations.
• Mentor admins or junior engineers, and support troubleshooting as a Tier 3 resource for Salesforce issues.

Requirements

• Bachelor’s degree (4-year) in Computer Science, Engineering, Information Systems, or related technical discipline.
• Minimum ten (10) years of experience in Salesforce solution design and architecture, with a focus on Health cloud and/or Sales Cloud and/or Service Cloud in regulated environments.
• Extensive experience in DevOps and CI/CD processes - release management, source control, quality checks, and deployments.
• Active Salesforce certifications (e.g., Platform App Builder, Advanced Administrator, Data Architect, or Integration Architect) are strongly preferred.
• Experience on Data cloud and Agentic AI is a plus.
• Deep understanding of Salesforce declarative tools (Flows, Permissions, Object Model, Profiles, Sharing Settings).
• Experience integrating Salesforce with external platforms using REST APIs, middleware, or file-based data loads.
• Knowledge of Apex, SOQL, Lightning Web Components (LWC), and deployment tools (Change Sets, VS Code, DevOps Center, or CI/CD pipelines).
• Familiarity with Salesforce Connect, External Objects, data sync strategies, and error handling.
• Experience in designing and optimizing data models for both B2B and B2C use cases.
• Strong working knowledge of HIPAA and data privacy standards.
• Experience supporting technology in med-tech, healthcare, or other FDA-regulated domains preferred.
• Strong systems thinking, documentation skills, and the ability to break down complex requirements.
• Ability to collaborate effectively with business users, architects, and technical partners.
• Comfortable in fast-paced environments where flexibility and initiative are key.
• Proven track record managing cross-functional projects and facilitating workshops or requirement sessions.
• Comfortable working in Agile environments and using tools like Jira or Aha! for backlog and roadmap management.

Benefits

• From day one, you’re automatically enrolled in our 401k plan—no waiting, no worries—with a 6% company match and 100% immediate vesting.
• We prioritize your well-being, especially for our employees and their families living with diabetes, with capped out-of-pocket insulin costs and GLP-1 coverage across all plans.
• With multiple medical plans through Aetna, including a 100% company-paid high deductible plan paired with employer HSA contributions, you can select what suits your needs.
• Additional benefits include vision and dental plans, employer-paid short-term disability, and voluntary options like accident and pet insurance.
• Need time to relax and recharge? You’ll enjoy flexible PTO and generous paid holidays, all while being part of a culture that values hard work, fun, and support.