Salesforce Administrator managing day - to - day configurations and improvements for S&P Global Mobility's CRM system. Supporting user needs and ensuring data quality across various departments.
About the role
- Salesforce Administrator enhancing and maintaining Smoove's Salesforce environment. Collaborating in an agile team to deliver solutions and drive continuous improvements.
Responsibilities
- Collaborate within an agile team to deliver innovative functionality
- Resolve system issues
- Contribute to continuous improvement initiatives
- Work closely with developers and stakeholders to recommend impactful solutions
Requirements
- Certification: ADM201. (One additional cert such as Platform App Builder, Advanced Admin, or Business Analyst is a plus.)
- Experience: 2+ years as a Salesforce Admin working in Lightning across Sales Cloud and Service Cloud
- Core platform fundamentals: Solid grasp of Salesforce data model & sharing, validation rules, and reporting.
- Strong troubleshooting and problem-solving skills.
- Ability to learn and implement new Salesforce features and AI capabilities to enhance business processes.
- Good understanding of data relationships and Salesforce data model.
- DevOps tooling: Copado, DevOps Centre, or Gearset; basic Git literacy (branches/PRs).
- Marketing Cloud exposure.
- Experience Cloud deeper knowledge (guest-user controls, advanced sharing).
- Security & compliance: Awareness of GDPR practices (retention, consent, DSARs).
- Skills in working with existing/new integration frameworks, mainly using declarative solutions for platform event integrations.
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