Customer Care Representative processing calls and managing service tasks for Crown Equipment Corporation. Dispatching technicians and handling service billing in a fast - paced environment.
About the role
- Sales Support Representative managing retail store displays and teams in Victoria for Simplot's food products. Focusing on store relationships and executing sales plans effectively.
Responsibilities
- No two days are the same - you’ll be out in the field managing your region, with tasks that include but aren’t limited to:
- Review and implement Store planograms and layouts to ensure all Simplot SKU's are on show with correct facings, or optimising positioning of Simplot products
- Find happiness in building and maintaining in-store displays with a keen eye for precision
- Enjoy building and maintaining relationships with key decision makers like Store Managers
- Ensure sales and field plans are executed in each store
- Be a great listener and planner to be able to provide appropriate services to meet objectives
- Get a deep sense of pride in achieving Territory KPI’s and Field Drive incentives.
Requirements
- Brings experience in retail, merchandising, or FMCG sales support, ideally with exposure to major grocery retailers
- Is self-driven, organised, and skilled at planning and executing in-store activities
- Builds strong, lasting relationships with store teams and is known for their positive, energetic approach
- Has access to a reliable vehicle and holds a valid driver’s licence
- Enjoys working collaboratively and takes pride in contributing to team success
- Is comfortable with hands-on, physical work in a store environment
- Is confident using digital tools for reporting, planning, and communication
Benefits
- Competitive above Award hourly rate of $28.39/hour, plus short-term incentive bonus and sales incentives to recognise your contribution
- Permanent part-time position with leave entitlements, offering stability and flexibility to support your lifestyle
- A flexible, family-friendly culture to balance what’s most important to you at work and at home
- All the tools required to enable your creativity when building displays with point-of-sale
- Long term support from your people leader to enable your personal growth and career progression to help you reach your work goals
- Simplot Australia branded clothing to look and feel your best each day in store
- Learning and development programs to accelerate your long term career at Simplot
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Customer Care Rep responsible for processing calls and dispatching technicians. Supporting record maintenance and interdepartmental collaboration for Crown Equipment Corporation's customer care operations.
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