Senior Sales Engineer leading technology evaluations and solution designs for CoreSite’s data center solutions. Collaborating with the Sales team to drive value and customer satisfaction.
About the role
- Sales Engineer responsible for client relationships and technical support in Houston area for industrial pumps and equipment.
Responsibilities
- Provide customer product application support to all industries within respective territory
- Act as a technical resource consulting engineers, contractors, and end users providing guidance and support in product selection, application engineering, technical and application troubleshooting
- Communicating with clients to ensure that all of their needs are understood and addressed
- Building strong client relationships/friendships to maintain old business and acquire new customers with the goal to increase territory sales annually.
- Collaborating with various internal company departments to ensure that they fulfill all customer requests
- Keeping track of all processes that pertain to the client’s desires and resolving complaints
- Acting as the client’s representative in the company to ensure that their demands are met with a focus on improving the customer experience
- Collecting and analyzing data concerning customer behavior to understand changing needs
Requirements
- Bachelor of Science in Engineering or other technical field of study (Engineering degree preferred but not required).
- Comprehensive training and presentation skills to effectively communicate technical information to both technical and non-technical audiences.
- Experience with and a practical understanding of the design, application, performance characteristics, and related thermodynamics (where applicable), for all types of pumps, electric motors, XLPE tanks and instrumentation control systems in industrial applications.
- An independent operating skill of Windows based computer systems including Word, Outlook, Excel, Power Point and Teams and general business operating systems.
- The sales engineer shall have a valid unrestricted driver’s license and be qualified for, or currently a participant, in the TSA or U.S. Coast Guard TWIC Identification Card program.
Benefits
- Health Insurance
- Dental & Vision insurance
- 401k and Company Match
- Paid Holidays off
- Paid-time off plus additional benefits
- Company vehicle
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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