Senior Manager responsible for POSTILION Production support in Bengaluru, India. Focus on eCommerce transactions and Merchant Pricing processes.
About the role
- Regional Retail Store Manager leading strategic and operational success across multiple retail locations in fast-paced environment. Focusing on team development and exceptional retail experiences.
Responsibilities
- Lead the strategic and operational success of multiple retail locations across the region.
- Analyze sales data, trends, and forecasts to set and monitor performance goals for each store location.
- Ensure all stores meet key performance indicators (KPIs) and service level agreements (SLAs) while maintaining staffing compliance.
- Hire, train, and manage store managers, fostering a culture of accountability, collaboration, and continuous improvement.
- Partner with Retail clients and account teams to ideate and execute innovative retail strategies and initiatives.
- Support financial goals by managing labor hours, expenses, and overtime to maximize profitability across the region.
- Conduct regular manager meetings to share insights, revise goals, and boost team morale.
- Stay informed on market trends, competitive landscape, and emerging best practices in retail sales and customer engagement.
- Develop and implement strategies to attract and retain customers, enhancing the overall brand experience.
Requirements
- Bachelor’s Degree required; High School Diploma or GED accepted with equivalent experience.
- Minimum of 8 years in retail, including 5 years in a supervisory or multi-unit management role.
- Proven success in leading and developing store managers and retail teams.
- Ability to build morale, foster collaboration, and drive accountability across locations.
- Skilled in conflict resolution with a calm, solution-oriented approach.
- Strong analytical skills to interpret sales data, forecast trends, and implement performance strategies.
- Experience in budgeting, cost control, and managing profitability drivers such as labor and expenses.
- Deep understanding of market dynamics, competitor activity, and retail best practices.
- Excellent verbal and written communication skills, with a focus on clarity, follow-through, and professionalism.
- Ability to build senior-level relationships with clients, account teams, and internal stakeholders.
- Comfortable leading regular manager meetings and presenting strategic initiatives.
- Proficient in Microsoft Office Suite.
- Strong math skills for data analysis and budget management.
- Willingness to travel up to 50% weekly across regional store locations.
- Thorough knowledge of company products and services, as well as those of key competitors.
Benefits
- Flexible scheduling options
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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