Hybrid Property and Casualty Operations Assistant

at HUB International

• Job title: Property and Casualty Operations Assistant
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Metairie, United States

About the role

• P&C Insurance Operations Assistant supporting daily workflow of insurance team by maintaining data and documentation. Proficient in Excel and detail-oriented for efficient operations.

Responsibilities

• Perform accurate and timely data entry into the agency management system (e.g., Epic, AMS360, or similar).
• Maintain and update policy, client, and carrier information across multiple systems.
• Create, organize, and manage Excel spreadsheets used for tracking renewals, policy issuance, premium allocations, certificates, and claims activity.
• Assist in data audits and report generation to support operational initiatives and management reporting.
• Support team members by preparing summaries, schedules, and reports as requested.
• Assist with account reconciliations, document uploads, and other administrative duties related to policy management.
• Identify and communicate data inconsistencies, system errors, or opportunities for process improvement.
• Maintain confidentiality and compliance with all company and regulatory data standards.
• Provide general administrative support to Operations, Account Management, and Leadership teams.

Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• 1–3 years of administrative, data entry, or insurance operations experience (insurance industry experience preferred).
• Advanced proficiency in Microsoft Excel (formulas, filters, pivot tables, and data validation).
• Strong attention to detail, organizational skills, and ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Familiarity with insurance terminology and agency management systems (a plus).
• Demonstrated ability to maintain accuracy under tight deadlines.

Benefits

• Competitive salaries and benefits offerings
• Medical/dental/vision insurance and voluntary insurance options
• Health Savings Account funding
• 401k matching program
• Company paid Life and Short-Term Disability Plans
• Supplemental Life and Long-Term Disability Options
• Comprehensive Wellness Program
• Paid Parental Leave
• Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
• Great work/life balance, because that’s important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives