Hybrid Project Manager

at 365id

• Job title: Project Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: PMP
• Location requirements: Hybrid, Troy, United States

About the role

• Project Manager delivering innovative unattended retail technology solutions at 365 Retail Markets. Planning and executing projects while collaborating with cross-functional teams for business growth.

Responsibilities

• Define project scope, goals, and deliverables in alignment with stakeholder requirements.
• Develop and maintain project schedules, plans, and task assignments to ensure on-time, in-scope delivery.
• Apply lean principles and project management methodologies to drive efficient execution.
• Support project intake and prioritization to align limited resources with the highest-value initiatives.
• Facilitate agile ceremonies and ensure outcomes are tied to broader project goals.
• Collaborate with product, engineering, sales, operations, and other teams to ensure alignment and compliance.
• Build trust and accountability by clearly defining ownership and responsibilities across functions.
• Act as the single point of coordination for executive updates, ensuring consistent messaging across stakeholders.
• Facilitate collaboration across distributed teams and time zones, ensuring clarity, alignment, and timely handoffs.
• Coordinate across hardware, software, and vendor partners to manage dependencies, testing, and deployment readiness.
• Facilitate release readiness activities, including test sign-off, cutover planning, and rollback strategies.
• Plan and coordinate software releases with engineering and DevOps teams to deliver new features.
• Oversee pilot launches and go-lives with customers, ensuring readiness, documentation, and issue resolution.
• Track milestones, KPIs, and adoption metrics; manage risks and seek out solutions proactively.
• Champion continuous improvement by sharing lessons learned, refining workflows, and coaching teams on agile practices across distributed environments.

Requirements

• 5+ years of project management experience in technology or product development.
• Proficiency with Jira, Confluence, SharePoint, and Microsoft 365; Solid experience with Jira Dashboards and Jira Plans.
• Proven track record of coordinating hardware or software development projects.
• Experience is highly preferred with payments, point of sale systems, and PCI compliance.
• PMP, PMI-ACP, CSM, CSP, PSM, SAFe or related certifications strongly preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated experience leading projects in high-growth, scaling organizations.
• Proven success in organizational change management, including adoption of new processes, tools, or structures.
• Fluency in coordinating across distributed or remote teams, including navigation of time zone challenges.
• Solid experience supporting agile ceremonies and delivery practices for Scrum, Kanban or hybrid teams.

Benefits

• Flexible work arrangements