Project Manager coordinating multiple IT implementation projects for clients at DOCOsoft. Must have experience in complex environments and strong stakeholder communication skills.
About the role
- Field Services Project Coordinator at SHI coordinating technical resources for nationwide services and ensuring project success. Involves client interaction and managing project timelines and deliverables.
Responsibilities
- Proactively manage day-to-day operational and tactical aspects of multiple, large-scale projects from beginning to end, including client interaction and expectations.
- Proactively manage changes in project scope, identify potential issues and devise contingency plans.
- Evaluate potential technical resources prior to work assignment.
- Plan, schedule and track field service technicians at Client sites.
- Review and approve field dispatch work orders and payment to technicians upon site completion.
- Effectively communicate expectations to project resources and stakeholders in a timely and clear fashion.
- Assists in coordination of product delivery tracking.
- Conducts regularly scheduled status calls.
- Identify issues and provide recommended resolution in responding to projects.
- Plan, schedule and track project timelines, milestones and deliverables using appropriate tools.
- Define project scope, goals and deliverables that support client contracts.
- Manage documentation and billing through project management platform.
Requirements
- Bachelor’s Degree required
- Familiarity with basic IT hardware and/or construction terminology
- Experience dispatching and managing onsite resources - Basic
- 1099 marketplace experience - Basic
- A+ and/or Microsoft Certified Professional (MCP)
- Project management experience - Basic
- PMP or other relevant project management certifications - Basic
Benefits
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- Continuous professional growth and leadership opportunities.
- World-class facilities and the technology you need to thrive – in our offices or yours.
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