Entry level role in customer program management at Celestica, providing support to customer focus teams. Responsibilities include managing orders, reporting, and maintaining customer communication.
About the role
- Program Manager leading initiatives for operations, development, and technology services at Fiserv. Focused on delivery excellence and stakeholder alignment across multiple workstreams.
Responsibilities
- Lead and manage complex programs involving multiple teams and stakeholders
- Review, analyze, and track various milestones throughout the release lifecycle
- Identify trends and provide updates on projects and teams potentially at risk for releases
- Collaborate with operations, development, Automation Team, and architecture teams to ensure alignment and timely delivery
- Maintain program documentation (roadmap, program charters, project plans, etc.), dashboards, and release calendars
- Facilitate sprint planning, retrospectives, and governance meetings
- Communicate effectively with stakeholders at all levels
- Ensure compliance with internal standards and external regulations
- Generate and present regular reports on program status, risks, and performance metrics to stakeholders and leadership
Requirements
- 7+ years of previous project coordination, release management, or project management experience
- 7+ years of experience with tools such as JIRA or MS Project
- 4+ years of experience with the software development life cycle and release management process
- Proven experience in program management across cross-functional teams
- Strong understanding of Agile & software development lifecycle and release management
- Hands-on experience with JIRA, Power BI, and project tracking tools
- Excellent communication and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced environment
- Bachelor’s degree in Computer Science, Information Technology, or a related field, and/or equivalent military experience
Benefits
- Annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards
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