Product Specialist driving sales and support for Sandvik Crushing equipment across Southern Africa. Collaborating with customers for technical services and maintenance support.
About the role
- Product Specialist driving customer engagement and technical enablement in device management solutions. Working closely with stakeholders to create impactful content and training for end user computing.
Responsibilities
- Create technical content for Tech Zone. Examples are writing point-in-time blogs, creation of evaluation and design guides, and developing reference architectures.
- Create detailed PowerPoint decks for the enablement of technical audiences both internal and external.
- Create prescriptive product documentation for customer self-enablement.
- Help guide the decision process for what content will have the most impact on our business through enabling internal and external technical practitioners.
- Act as a subject matter expert on our solutions during customer engagements.
- Engage with our customers in Omnissa Communities.
- Present technical content that helps the sales process or implementation and operation of our solutions.
- Represent the company at industry conferences, customer meetings, and events.
- Travel frequently to engage with customers and partners, presenting technical solutions.
- Work closely with product management, marketing, field technical sales, and engineering teams to ensure alignment on enablement content needs and messaging.
- Create enablement courses that will be used by internal and external audiences.
- Prepare slides, audio narration, assessments, and build out labs as needed.
- Deliver in person and live web-based enablement.
Requirements
- 3-5+ years of relevant experience in endpoint management, product management, or technical marketing in the end user computing software industry.
- Knowledge and hands-on experience with SCCM, Microsoft Intune, JAMF, SOTI or Omnissa Workspace ONE UEM is required.
- Experience with other end user computing solutions is also desired, such as identity management and endpoint security.
- Experience with mobile app or API development is a plus.
- Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people.
- Proven ability to deliver compelling presentations to diverse audiences and write documents that clearly explain complex technical concepts.
- Demonstrated ability to build and maintain strong relationships with internal stakeholders, partners, and customers.
- Willingness and ability to travel frequently, including international travel as needed.
Benefits
- Competitive Compensation
- Professional Growth
- Collaborative Culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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