UX Designer at Qred, owning user journey for digital products in fintech. Leading research activities and collaborating with teams to enhance user experiences.
About the role
- Product Designer enhancing user experience for a fintech company focusing on share investing. Collaborating with teams to shape digital presence and optimize user journeys.
Responsibilities
- User-Centric Design: Develop a deep understanding of our users' needs, behaviours, and pain points through user research, feedback analysis, and data-driven insights to inform design decisions and measure the impact of design changes.
- Web/Mobile App Design: Lead the design process for our applications, including but not limited to wireframing, prototyping, visual design, and interaction design.
- UX/UI Optimisation: Continuously optimize the user experience and interface of our apps to ensure usability, accessibility, and engagement.
- Collaboration: Champion design thinking within the organization, helping teams focus on the holistic customer experience including product managers, developers, marketers, and stakeholders to align design goals with business objectives.
- Design System: Lead the development and maintenance of our design systems, patterns, and frameworks that support a cohesive brand and experience. Creating and maintaining design documentation, including style guides, component libraries, and usage guidelines.
- Prototyping and Testing: Create interactive prototypes and conduct usability testing to gather feedback and validate design solutions.
- Stakeholder Management: Presenting design concepts and progress updates to stakeholders at various levels. Gathering and incorporating feedback from multiple stakeholders.
- Stay Updated: Keep abreast of industry trends, best practices, and emerging technologies in web design and UX/UI to drive innovation and maintain competitive advantage.
Requirements
- Proven experience (5+ years) working as a Product Designer or similar role, with a background in financial services, particularly within DIY investment platforms or similar digital product environments.
- Strong portfolio showcasing a range of projects with a focus on user-centred design principles, best practices, and responsive design solutions both on web and mobile.
- Demonstrated experience building, implementing, and evolving design systems to ensure consistency and efficiency across digital products.
- Proficiency in creating high-fidelity prototypes using tools such as Sketch, Adobe Creative Suite, Figma, or similar.
- Proficiency in creating micro animations/interactions using tools such as Rive o Lottie
- Solid understanding of front-end development technologies and iOS/Android HIGs to effectively collaborate with developers.
- Excellent communication skills with the ability to articulate design decisions and rationale to both technical and non-technical stakeholders.
- Knowledge of accessibility standards (WCAG) and best practices.
- Familiarity with agile methodologies and design sprints.
- Preferred Qualifications:
- Deep understanding of the fintech industry and competitive landscape.
- Experience with responsive and mobile-first design principles.
- Bachelor's degree in Design, Human-Computer Interaction, or a related field.
- Experience conducting user research, usability testing, and A/B testing.
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