Business Analyst supporting analytical aspects of product management lifecycle for Highmark Health. Collaborating with stakeholders to gather requirements and prioritize product features in a hybrid work environment.
About the role
- Product Analyst defining and shaping requirements for our transfer agency platform. Collaborating with senior Product Managers to translate business and regulatory needs into actionable Epics.
Responsibilities
- Act as a subject matter contributor in transfer agency operations, particularly in European markets (Ireland and Luxembourg).
- Translate business requirements, client feedback, and market changes into detailed Epics and product specifications.
- Conduct research on regulatory requirements, market trends, and competitor offerings to inform product design.
- Support senior Product Managers in maintaining product backlogs and preparing product materials for delivery teams.
- Work with Business Analysts to ensure Epics are broken down into accurate user stories with clear acceptance criteria.
- Participate in cross-functional workshops with engineering, delivery, and design teams to refine requirements.
- Ensure documentation is consistent, structured, and aligned with ZILO’s product development framework.
Requirements
- Experience in the transfer agency business or related asset servicing operations.
- Strong ability to analyse processes and define clear, structured product requirements.
- Understanding of the Software Development Lifecycle (SDLC) and agile practices.
- Clear communication skills to bridge business needs and technical teams.
- Analytical and detail-oriented approach, with a focus on accuracy and compliance.
- **Qualifications & Experience**
- Proven track record in delivering results.
- Experience working with JIRA and Confluence and familiarity with agile methodologies is desired.
- Self-motivated and proactive, with the ability to work independently and take ownership of initiatives, while also fostering a collaborative and inclusive team culture.
- Strong problem-solving and decision-making abilities, with a strategic mindset and the capacity to navigate complex challenges.
Benefits
- Enhanced leave - 38 days inclusive of 8 UK Public Holidays
- Private Health Care including family cover
- Life Assurance – 5x salary
- Employee Assistance Program
- Company Pension (Salary Sacrifice options available)
- Access to training and development
- Buy and Sell holiday scheme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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